Quiz 4

Question 1

Select the statements that are true about record IDs. (Select all that apply.)

A. Record IDs can be set by the user when creating records with the API.
B. The first three characters represent an object type
C. Record IDs uniquely identify a record
D. Record ID is a alpha-numeric field
E. Record IDs are randomly generated

Answer 1

B. The first three characters represent an object type
C. Record IDs uniquely identify a record
D. Record ID is a alpha-numeric field

Question 2

How many External IDs may an object contain?

A. 1
B. 5
C. 2
D. 10
E. 3

Answer 2

E. 3

Question 3

What is the result of doing an upsert with an external ID? (Select all that apply.)

A. If matched, the object is updated
B. If multiple matches, each object is updated
C. If no match, a new object is created
D. If no match, an error is reported
E. If multiple matches, an error is reported

Answer 3

A. If matched, the object is updated
C. If no match, a new object is created
E. If multiple matches, an error is reported

Question 4

How many fields may be tracked on a custom object?

A. 30
B. 10
C. 20
D. Unlimited
E. 50

Answer 4

C. 20

Question 5

What objects can be uploaded to Salesfore.com with the Import Wizards? (Select all that apply.)

A. Accounts/Contacts
B. Custom Objects
C. Leads
D. Opportunities
E. Solutions

Answer 5

A. Accounts/Contacts
B. Custom Objects
C. Leads
E. Solutions

Accounts, Contacts, Leads, Solutions, and Custom Objects may be imported with the Import Wizards.

Question 6

IF the Modifiable System Fields feature is turned on, the Created Date can be changed for an existing record using the API.

A. True
B. False

Answer 6

B. False

The Created Date may only be set when creating new records.

Question 7

Deleting an object that has a Lookup-up relationship to a different object will remove the link found in the other object.

A. True
B. False

Answer 7

A. True

Question 8

Select the statements that are true about the Apex Data Loader. (Select all that apply.)

A. Can be run from a command line
B. Supports import and export of XLS files
C. Supports files with up to 5 million records
D. Prevents duplicate accounts by matching account name and site
E. Fully supported product.

Answer 8

A. Can be run from a command line
C. Supports files with up to 5 million records
E. Fully supported product.

Question 9

The Setup Audit Trail tracks changes to which of the following items? (Select all that apply.)

A. Chatter Posts
B. Page layout changes
C. Record Updates
D. Email address changes
E. Approval Processes Completion

Answer 9

B. Page layout changes

D. Email address changes

Question 10

In which of the following scenarios should a queue be used?

A. A sales team is responsible for working on incoming leads.
B. A team of people must receive an email alert when a record status changes to “Closed.”
C. Hiring a new person must be approved by the hiring manager first and then HR manager.
D. Expense approval must be delegated when a manager is on vacation.

Answer 10

Queues allow teams of people to share ownership of a record.

Question 11

An approval process at your company is set to request an approval from the user’s manager. After an approval process has started, changing the user’s manager will reassign the approval task to the new manager.

A. True
B. False

Answer 11

B. False

Question 12

What are ways to make a field required? (Select all that apply.)

A. Checkbox on Field
B. Record Type Rule
C. Page Layout
D. Validation Rule
E. Workflow Rule

Answer 12

A. Checkbox on Field
B. Record Type Rule
D. Validation Rule

Question 13

Which statements are true about Modifiable System fields? (Select all that apply.)

A. Modifiable System fields setting can be turned on and off by an Administrator
B. Only available for user’s with the Standard System C. Administrator profile
C. Works for all Custom objects
D. Read-only for existing records
E. Only accessible through API

Answer 13

C. Works for all Custom objects
D. Read-only for existing records
E. Only accessible through API

Question 14

What are ways in which a Record ID can be obtained? (Select all that apply.)

A. Settings panel
B. Web services API
C. Report
D. Page layout
E. URL

Answer 14

B. Web services API
C. Report
E. URL

Question 15

Many field types that have field history tracking enabled will store the Track old and new values. Which field types will only track who made a change and when the change occurred? (Select all that apply.)

A. Text Area (Rich)
B. Text (Encrypted)
C. Lookup Relationship
D. Text Area (Long)
E. Picklist (Multi-Select)

Answer 15

A. Text Area (Rich)
D. Text Area (Long)
E. Picklist (Multi-Select)

Question 16

What are the actions of a workflow rule? (Select all that apply.)

A. Task
B. Email Alert
C. Record Lock
D. Field Update
E. Inbound Message

Answer 16

A. Task
B. Email Alert
D. Field Update

Task, Email Alert, Outbound Message, and Field Update

Question 17

A log of the last 20 changes will be kept when a custom object’s “Track Field History” checkbox is checked.

A. True
B. False

Answer 17

B. False

The “Track Field History” on a custom object enables the ability to select field to track. It does not just start a record tracking log.

Question 18

Both 15 digit and 18 digit record IDs are case-sensitive.

A. True
B. False

Answer 18

B. False

The 18 digit record ID is not case-sensitive. The 15 digit record ID is case sensitive.

Question 19

A workflow’s time trigger will send an Email alert when a record waiting for approval still has a status of Pending 15 days after the record was submitted. A user submits a record for approval, and it is rejected on day 10. Our user resubmits the record for approval on the same day. Will the time trigger execute 5 days from now if the record is in Pending status?

A. No
B. Yes

Answer 19

A. No

The time trigger would be reset when the record was resubmitted, and the count of days in Pending status would begin again.

Question 20

Time-dependant workflow cannot be used when a rule is set to be evaluated “Every time a record is created or updated.”

A. True
B. False

Answer 20

A. True