Quiz #3 Flashcards
What information should you get when taking reservations
name, occasion, number of people, if they can go up and down stairs, what time
How many rings should the phone be answered in
2 rings
After clocking in for your shift, what five things need to be done in your section
check salt and pepper, check candles, check table setup, clean floors, polish everything
explain run, run, ring process
ring in soup and run, ring in salad and run, ring in entree and run
What forms of payment are accepted
everything except EBT and any form of check
What is the final step before sending an order to the kitchen
Check
If a bill is 53.28 and the guest give you 60, what is the change you give if you have no coins
7 dollars
is there an uncharge for asparagus? if so how much?
yes, 2 dollars
what should you do if you have a guest complaint
apologize profusely, then see if there is anything you can do without involving a manager
if all else fails then grab a manager
what is the proper server to guest ratio
1 server to every 10 guests
List the combo options
8oz filet 6oz filet crab cake beer shrimp mahi mahi 6oz sirloin blacken chicken bbq chicken blacken shrimp scallops
how much is a salad with an entree? without an entree? as a substitution
4 dollars; 6 dollars; 2 dollars
Describe the parmesan chicken
baked marinara onto chicken then put it on top a bed of angel hair with alfredo sauce sprinkled with parmesan
describe the lump crab cake and how many are there
6oz crab cake topped with micro greens and pea shoots; ramesco sauce on plate; 1 crab cake
describe the steak temperatures
Rare - cool pink Med rare - warm pink Med - warm red Med well - thin pink line Well - cooked throughout
