Quiz #2 Flashcards
Who is responsible for running food
Everyone
What phrase should be used to get the attention of a bartender or busy chef
May I call
When you arrive at a table to deliver food, name three things you need to do
Warn hot plate
Protein facing guest
Name the entree
What tool does CRG use to evaluate our performance in all areas
Secret shopper
BARS program
How soon should you acknowledge/greet your table
Less than 1 minute
List the server sequence from beginning of meal to the end
- Greet guest
- Take drink order and offer appetizers
- Ring beverage and deliver in 3 minutes
- Take food order
- Ring in the entrees
- Delivery soup/salad/entree
- Check back in 2 minutes or 2 bites
- Offer after dinner desert or drinks
- Offer check
- Process payment
- Thank and invite back
What is suggestive selling
Offer a specific item to guest
What is the address and phone number of restaurant
13904 town center blvd #900
Noblesville, Indiana 46060
317-770-1170
Explain pre bussing
When you bus the table as you go and end of meal glasses and linens
What is the VIP program
Every $1 spent = 1 point; for every 1000 points guests receive a $100 dollar gift card to use at any CRG restaurant; points never expire
How much bank should you carry
$20
What should you tell every guest before they leave
Thank you and come back and see me
Name 4 sandwiches and describe
Short rib grilled cheese – butterkase, swiss, red onion jam, brioche bread
Stilton blue cheese burger – pear bacon jam, white truffle aioli, spinach, onion, brioche bread
Cod sandwich – lettuce, tomatoes, red onion, jalapeño tartar sauce, brioche bread
Spicy chicago beef – provolone cheese, giardiniera pepper mix, hoagie roll, side of au jus
Describe the Campfire Fettuccini
Spicy pasta, Andouille, bbq shrimp, chicken, mushrooms, spinach, scallions, spicy red chili sauce
Describe the Chicago beef sandwich
provolone cheese, giardiniera pepper mix, hoagie roll, side of au jus
List all our side options
mashed potatoes french fries sweet potato fries baked potato (loaded +$2) loaded wedges chefs veggies asparagus broccoli with lemon chive butter spinach and mushrooms red pepper slaw fruit white cheddar au gratin lobster mac (+$3) parmesan risotto couscous with bell pepper
List all out pasta options
Campfire fettuccine – andoullie sausage, bbq shrimp, chicken, mushrooms, spinach, scallions, spicy red chili sauce
*grilled shrimp and angel hair – roasted asparagus, garlic bruschetta tomatoes, fresh basil, parmesan cheese
tuscan penne – italian sausage, roasted chicken, mushrooms, scallions, smoked gouda cream
parmesan chicken – garlic-alfredo angel hair pasta, red sauce, mozzarella cheese, parmesan cheese
What are the ingredients for our dipping oil? where is it made? can a guest buy a bottle
oil, vinegar, jalapeño seeds, sundried tomatoes, red pepper flakes; in house; yes for 17.99 for a large bottle
Long hair pasta is served with what utensil?
a spoon
how can you up sell to your guests?
salad/soup
top shelf alcohol and beverages
steak toppings
