Quiz 2 : Business Vocabulary

Question 1

Question 10A

What do you call a company that provides another one with a good or a service?

A. supplier
B. subsidiary
C. commissioner

Answer 1

suppliers

Question 2

Question 11A

What do you call people or company that buys goods or services?

A. competitor
B. customer
C. supplier

Answer 2

customer

Question 3

Question 12A

What do you call goods that can be bought or sold?

A. commodity
B. offer
C. commission

Answer 3

commodity

Question 4

Question 13A

What do you call a company, which belongs to another one (usually larger) e.g. SEAT or SKODA which belongs to VW?

A. competitor
B. supplier
C. subsidiary

Answer 4

subsidiary

Question 5

Question 14A

What do you call the list of articles or products offered by a potential supplier?

A. product range/ article range
B .article list
C. product palette

Answer 5

product range/ article range

Question 6

Question 15A

What do you call a document that explains how to operate a piece of equipment and often how to troubleshoot it?

A. operating manual
B. commissioning manual
C. delivery manual

Answer 6

operating manual

Question 7

Question 16A

What do you call the process during which a supplier sends their expert(s) technicians or engineers to the customer who has just bought a large (usually sophisticated) piece of equipment to ensure that it is properly mounted and installed?who has just bought a large piece of equipment to ensure that it is properly mounted and installed?

A. installing
B. commissioning
C. mounting

Answer 7

commissioning

Question 8

Question 1A

What do you call the document sent to a supplier by a potential customer who needs to be provided with a commodity?

A. enquiry/ inquiry
B. offer
C. order

Answer 8

enquiry/ inquiry

Question 9

Question 2A

What do you call the document sent by the supplier as an answer to an enquiry?

A. invoice
B. offer
C. order

Answer 9

offer

Question 10

Question 3A

What do you call the document sent by the customer who is satisfied with the supplier’s offer?

A. confirmation of order
B. order
C. reminder

Answer 10

order

Question 11

Question 4A

What do you call the document, that a supplier will send to ensure the business transaction (after having received the order possibly slightly different from the offer)? The manufacture of the ordered goods will not start before the supplier has received the document signed by the one in charge.

A. enquiry
B. delivery bill
C. confirmation of order

Answer 11

confirmation of order

Question 12

Question 5A

What do you call the document that is sent by the bookkeeping department of the supplier to the customer after the delivery?

A. delivery bill
B. invoice
C. confirmation of order

Answer 12

invoice

Question 13

Question 6A

What do you call the document sent together with the goods to be delivered?

A. confirmation of order
B. invoice
C. delivery bill

Answer 13

delivery bill

Question 14

Question 7A

What do you call the document sent by a supplier to a customer who has a pending invoice?

A. invoice
B. delivery bill
C. reminder

Answer 14

reminder

Question 15

Question 8A

What do you call a document sent by a customer who is not satisfied with the delivery for example with the quality delivered?

A. reminder
B. complaint
C. inquiry

Answer 15

complaint

Question 16

Question 9A

What do you call a company that offers the same or a similar product/ service?

A. competitor
B. subsidiary
C. supplier

Answer 16

competitor