QUIZ 1 Flashcards

1
Q

A project manager is analyzing a project plan to ensure it is accurate. What part of the plan consists of tasks that are in scope, compared to the scope statement?

o o o o
o Tasks with no risks.

  • Tasks that are completed on time.
  • Tasks that contribute toward the work that needs to be completed.
  • Tasks that are completed within budget.
A

Tasks that contribute toward the work that needs to be completed.

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2
Q

Team members are inquiring as to why they need to report to their managers when tasks are finished. The manager tells them the reason is to ensure there are no slipped tasks. What is a slipped task?

o o o o
A task that is in progress and behind schedule.

A task completed behind schedule.

A task that is changed to being done concurrently with other tasks instead of sequentially with those tasks.

A task that needs additional resources to be completed in less time.

A

A task completed behind schedule

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3
Q

Arrange in order, the phases that comprise the project life cycle.

o o o o
Phase 1
Phase 2
Phase 3
Phase 4
Phase 5

Monitoring and Controlling
Closing
Planning
Executing
Initiating

A

Phase 1 –> Initiating
Phase 2 –> Planning
Phase 3 –> Executing
Phase 4 –> Monitoring and Controlling
Phase 5 –> Closing

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4
Q

A consulting firm is building an app for a company that sells various types of containers. In this project scenario, which stakeholder has the final say on whether the app was built to its required specifications?

o o o o
Manager

Project Sponsor

Project Manager

Customer

A

Customer

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5
Q

A new hire is assigned to a team addressing a product backlog. What will this person be working on?

o o o o
A list of products that need to be released.

A list of prioritized tasks for a sprint within a project.

A list of maintenance tasks for a finished product.

A list of tasks that have slipped behind schedule.

A

A list of prioritized tasks for a sprint within a project

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6
Q

Project team members want to know why having a change management process is important. What is the goal of the process?

o o o o
Preventing scope creep.

Preventing schedule extensions.

Preventing gold plating.

Preventing budget overruns.

A

Preventing scope creep.

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7
Q

As part of a project management plan, which states the work done to deliver a product, service, or results?

o o o o
Project charter

Deliverable

Project scope

Portfolio

A

Project scope

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8
Q

In building a new kitchen for a cafeteria, a stove and the vent above the stove can be worked on simultaneously. The vent above the stove needs to be in place before the stove can be tested as part of its completion. Which type of dependency exists between the vent and stove tasks?

o o o o
Start-start

Start-finish

Finish-finish

Finish-start

A

Finish-finish

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9
Q

For each project scenario, indicate whether the project best fits a predictive, adaptive, or hybrid approach.

o o o o
Predictive
Adaptive
Hybrid

Building an airplane

Planting seeds in land over a period of time
Building a new

company headquarters and website

A

Predictive: Building an airplane

Adaptive: Planting seeds in land over a period of time

Hybrid: Building a new company headquarters and website

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10
Q

Which project situation best lends itself to a hybrid approach?

o o o o
A financial software project built to regulations.

A community garden.

A healthcare software project built to regulations.

A gym space with modular sections.

A

A financial software project built to regulations.

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11
Q

When problems arise during a project, what is the first step a project manager should take in the decision-making process?

o o o o
Generate possible solutions.

Implement a solution.

Identify the problem.

Generate criteria for solutions.

A

Identify the problem.

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12
Q

A project for building a new basketball court is in progress. The hoops are supposed to be 10 feet high but upon the customer suspecting a height error and measuring the height of the hoops, one hoop is 10 1/2 feet high and the other is 11 feet high. What should be done to address this quality issue? (Choose two)

o o o o
The installers should look to improve the installation process to avoid this error in the future.

The height of the rims should be adjusted and the customer should be notified of the repair.

The height of the rims should be adjusted and the customer should be charged for the repair.

The customer should be told that the rims cannot be adjusted.

A
  1. The installers should look to improve the installation process to avoid this error in the future
  2. The height of the rims should be adjusted and the customer should be notified of the repair
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13
Q

Which stakeholder has the ultimate signoff decision on a project and its deliverables?

o o o o
Customer
Team member
Project manager
Project sponsor

A

Project sponsor

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14
Q

Which communication element interferes with the effectiveness of communication?

o o o o
Decoder
Noise
Feedback
Message channel

A

Noise

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15
Q

A project manager wants to add resources to reduce the overall time it will take to complete a project. On which tasks will the adding of resources impact the schedule?

o o o o
Adding resources to tasks with dependencies.

Adding resources to tasks with measured work.

Adding resources to tasks on the critical path.

Adding resources to tasks with no dependencies.

A

Adding resources to tasks on the critical path

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16
Q

Which groups of stakeholders are responsible for functional testing for products created in a project plan? (Choose two)

o o o o
Team members
Managers
Project Managers
Customers

A

Team members

Customers

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17
Q

Which conflict management strategy is known to not really solve a conflict between parties?

o o o o
Compromise/reconcile
Smooth/accommodate
Withdraw/avoid
Force/direct

A

Withdraw/avoid

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18
Q

Which statement best describes the role of a project sponsor?

o o o o
Not a stakeholder.
A key stakeholder.
A non-key stakeholder.
The only stakeholder.

A

A key stakeholder.

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19
Q

For the construction of new stands inside a gymnasium, which project task is considered to be a procurement?

o o o o
Securing the internal designer’s availability to design the stands.

Obtaining the wood to build the stands.

Starting the bid process for a vendor to build the stands.

Finalizing a contract to build the stands.

A

Obtaining the wood to build the stands.

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20
Q

A project manager is trying to estimate costs for a new project to develop bottles out of recycled material. What method should be utilized for this type of estimating?

o o o o
Bottom-up

Analogous

Parametric

Top-down

21
Q

A project manager has been told by another stakeholder that a project budget must be watched closely as a project progresses. Which stakeholder is most interested in making sure a project stays on budget?

o o o o
Team member
Project sponsor
Project manager
Manager

A

Project sponsor

22
Q

Which parts of a project plan are interdependent during the planning phase? (Choose three)

o o o o
Budget
Schedule
Scope
Acceptance
Quality

A

Budget
Schedule
Scope

23
Q

Using drag and drop, match each element of a project charter to its description.

o o o o
The end goal.
Specific goals.
Significant events.

Project Purpose
Objectives
Milestones

A

Project Purpose -> The end goal
Objectives -> Specific goals
Milestones -> Significant events

24
Q

A project team member raises an issue about quality defects in an app that is due to be released. The team member is insistent the issue be resolved so as not to embarrass the company developing the app. In response, the project manager insists that the app be released as is. What type of conflict management has been used?

o o o o
Withdraw/avoid
Force/direct
Compromise/reconcile
Smooth/accommodate

A

Force/direct

25
Q

A project manager receives a suggestion for an app feature that was not part of the original development scoping. What should be the first step taken to add it to the project scope?

o o o o
Make the change to the project scope.

Do an impact analysis on the change.

Send the change to the change review board.

Identify a change request.

A

Identify a change request

26
Q

Two teams working through a project conflict seek a win/win solution. Which conflict strategy should they employ?

o o o o
Compromise/Reconcile
Smooth/Accommodate
Collaborate/Problem-solve
Force/Direct

A

Collaborate/Problem-solve

27
Q

A new project manager wants to know the difference between quality assurance and quality control. Which aspects of quality are a part of quality assurance in project development? (Choose two)

o o o o
The preventing of future errors in a project.

The attempt to prevent defects in a product.

The finding and fixing of defects in a product.

The process by which quality is measured.

A

The finding and fixing of defects in a product.

The process by which quality is measured.

28
Q

The definition of a project’s objectives is found in which project management document?

o o o o
Procurement document
Project scope
Business case
Project charter

A

Project charter

29
Q

A development team discovered a faster way to review code without sacrificing quality. What should be done during the closing phase?

o o o o
Adjust the project budget.

Archive the newly discovered process for future projects.

Adjust the project scope.

Adjust the project schedule.

A

Archive the newly discovered process for future projects.

30
Q

Which project document secures the services of and defines compensation for external resources?

o o o o
MOU
Request for Bid
Project Scope
Contract

31
Q

Which type of project authority is based on comprehensive respect for a manager’s knowledge and leadership abilities, even if the manager is not a subject matter expert on the actual work to be done?

o o o o
Reward
Formal
Reverent
Credibility

32
Q

An external vendor is attempting to sell a team member a lower-quality grade of wood to build stands inside a gymnasium. What should the team member do?

o o o o
Report the situation to the project sponsor.

Report the vendor to the appropriate
regulation authorities.

Accept the discounted materials from the vendor.

Report the situation to the project manager.

A

Report the situation to the project manager

33
Q

A software development project has had many aspects added that were not approved, nor were they presented to a change control board. As a result, the project will take longer and there is an aggregate risk it will not be done on time. What has taken place in the project?

o o o o
Slipping
Gold plating
Scope creep
Product backlog

A

Scope creep

34
Q

A project team is struggling to stay under budget with a gymnasium build. The project manager is offering team members free gym memberships for a year if it is finished on time and under budget. What type of tactic is being used to get the project back on schedule?

o o o o
Authority
Problem-solving
Motivation
Accommodating

A

Motivation

35
Q

A project to build a new library is behind schedule. Which adjustment to the project plan will have the best chance of putting the schedule back on track?

o o o o
Adding an additional team of builders to the project.

Reducing the number of quality inspections on the building.

Increasing the project budget by 10%.

Removing a task to plant a garden.

A

Removing a task to plant a garden

36
Q

What are the main elements of a project status update? (Choose two)

o o o o
Year-to-date statistics on all projects in progress.

What is forecast to be completed in the next time period.

What has been completed within a specific time period.

Overall progress on all projects in progress.

A

What has been completed within a specific time period.

What is forecast to be completed in the next time period.

37
Q

A construction company wants to follow proper processes for projects and their documentation. Which document serves as the official authorization for a project?

o o o o
Project charter
WBS
Project scope
Statement of work

A

Project Charter

38
Q

Which part of a project management plan uses a Gantt Chart as a management tool?

o o o o
Budget
Scope
Risk
Schedule

39
Q

What aspect of a project is unique and is required to be produced to complete a process, phase, or project?

o o o o
Deliverable
Task
Program
Milestone

A

Deliverable

40
Q

In a WBS, which type of package is the lowest level of a work breakdown structure for which cost and duration are managed?

o o o o
Deliverable
Phase
Planning
Work

41
Q

In which phase of a project plan is a project charter created and approved?

o o o o
Monitoring and Controlling
Initiating
Planning
Executing

A

Initiating

42
Q

After the completion, team members want to know why there is a meeting to share lessons learned. What is the main benefit of such documentation?

o o o o
Improve product maintenance.

Improve the project’s overall quality.

Improve processes in future, similar projects.

Brainstorm future projects.

A

Improve processes in future, similar projects.

43
Q

A project manager is told to be an active listener in order to be more successful as a manager. What are examples of active listening? (Choose two)

o o o o
Seek to clearly understand.

Listen well enough to reply.

Reword to confirm understanding.

Help finish a thought.

A

Reword to confirm understanding.

Seek to clearly understand

44
Q

Which project diagram shows the scope of a project, broken down into phases, then deliverables, and then work packages?

o o o o
Gantt Chart
WBS
RBS
Critical Path

45
Q

Which Code of Ethics value applies to someone who needs to make sure that companies have an equal opportunity to bid for contractual work for deliverables that will be outsourced?

o o o o
Respect
Responsiblity
Honesty
Fairness

46
Q

Which project is utilizing a predictive approach?

o o o o
A building wing where all of the specifications for the classrooms are defined up front and any changes to the specifications have to go through a change control board.

A playground with multiple areas, each with its own individual project, with multiple fixed scopes, but the overall project is subject to change.

A science lab to where the specifications of the lab can be defined and adjusted once the core of the lab is built.

A garden area that has a defined space and number of plants to be planted, but the time frame of the building of the garden is not set.

A

A building wing where all the specifications for the classrooms are defined up front and any changes to the specifications have to go through a change control board.

47
Q

Project team members have expressed a preference to receive communication through a news feed, such as what is found on SharePoint. Which method of communication do the members prefer?

o o o o
Pull
Feedback
Interactive
Push

48
Q

Due to an increase in supply costs, a project manager indicates that a project is currently 5% over budget. What should the project manager do first to solve the budget problem?

o o o o
Access money from the management reserve, if it is available.

Cut future supplies by 5%.

Cut the project scope by 5%.

Access money from the contingency reserve, if it is available.

A

Access money from the contingency reserve, if it is available.

49
Q

Which key project stakeholder has the largest role in managing expectations of other stakeholders?

o o o o
Project manager
Team leader
Project sponsor
Project client

A

Project manager