quiz #1 Flashcards
Task Force?
Group of people brought together to solve a specific problem
-when the project ends, the team ends
Active listening?
Listening for comprehension and is critically important to be an effective team member
-show interest and give feedback
Team model 1? Advantages?
Strong leader sets agenda, assigns tasks, manages accountability and makes the overall decisions
Rest of team meets goals and performs tasks set by leader
ADV= Low conflict, decisive, familiar, requires less skill from other team members
Team model 2? Advantages?
All members equal in discussions, Decisions usually made by consensus, Leader only facilitates, organizes, mediates
ADV=Best use of diverse knowledge & capabilities, More commitment and initiative in implementation
Meyers Briggs Dimensions? (8)
Introvert/Extrovert
Thinking/Feeling
Sensing/Intuitive
Judging/Perceptive
Emotional Intelligence? (4)
Self-awareness= Understand myself
Self-management= Control myself
Social awareness= Understand others
Relationship management= Help others
Meyers Briggs Characteristics for good leaders?
(ESTJ) Extrovert, Sensing, thinking, Judging
-More of a visionary (S)
(ENTJ) Extrovert, Intuitive, Thinking, Judging
-Strive to get things done (N)
Defensive Routines?
Thoughts and actions used to protect individual’s, group’s, and organization’s usual way of dealing with reality
-Blaming, ignoring, Denial
Ladder of Inference?
Uncovers path from observable data/experience to beliefs, generalizations, and actions
-frames our next action and draws conclusions to which we add meaning
Left Hand Column?
What I’m saying (right column) compared to what I’m thinking (left column)
Advocacy vs Inquiry?
A= statements that communicate what an individual thinks, knows, wants, feels I= questions whose purpose is to learn what an individual thinks, knows, wants, or feels
Single Loop vs Double Loop?
Single= Using a standard/repetitive tactic towards solving a problem Double= Observing a problem in order to find the best possible solution
Doom Loop?
Fear/lack of ability to cope with failure, which may cause successful people to fall apart in an intimidating situation
-Happens when someone isn’t familiar with failure and never gets the chance to learn from it
Semi Autonomous team?
Permanent
Problems that autonomous teams/task forces may encounter?
Poor performers, group conflict, no honesty, lack of leadership, no procedures/ground rules, judging people too quickly