Quality Vocabulary Flashcards
_ is conformance to requirements and fitness for use. It fulfills project scope.
Quality
_ is a category or rank given to entities or materials having the same functional use but different technical characteristics.
Grade
_ is the process of adding extra features to drive up costs and consume the budget.
Gold plating
What is a prevention-driven process to do project work right the first time?
Quality Assurance
What is an inspection-driven process to keep mistakes from being seen by customers?
Quality Control
What is the difference between quality assurance and quality control?
Quality assurance prevents mistakes; quality control keeps mistakes away from customers.
What is the addition of small, undocumented changes that bypass the scope change control system?
scope creep
What is a nickname for scope creep?
project poison
What are some of the possible costs of poor quality?
Rework, death, injury, loss of sales
What aims to keep errors out of the process?
prevention
What aims to keep errors from being seen by customers?
inspection
What shows if results conform to requirements?
attribute sampling
What shows the degree of conformity?
variable sampling
What demonstrates the range of acceptable results?
tolerances
