Quality Facts

Question 1

Quality

Answer 1

Quality is a conformance to requirements and a fitness for use. It is fulfilling the project scope.

Question 2

Grade

Answer 2

Grade is a category or rank given to entities having the same functional use but different technical
characteristics

Question 3

Gold plating

Answer 3

Gold plating is the process of adding extra features to drive up costs and consume the budget.

Question 4

Quality assurance

Answer 4

Quality assurance is a prevention-driven process to do the project work right the first time.

Question 5

Quality control

Answer 5

Quality control is an inspection-driven process to keep mistakes from entering the customers’ hands.

Question 6

Scope creep

Answer 6

Scope creep is the addition of small, undocumented changes that bypass the scope change control
system. Scope creep is sometimes called project poison.

Question 7

Cost of poor quality

Answer 7

also known as the cost of nonconformance to quality, is the cost of not
achieving quality: rework, loss of life or limb, loss of sales.

Question 8

Prevention aims

Answer 8

Prevention aims to keep errors out of the process

Question 9

Inspection aims

Answer 9

Inspection aims to keep errors away from customers.

Question 10

Attribute sampling

Answer 10

Attribute sampling shows if the results conform to requirements or not. Variable sampling shows the
degree of conformity

Question 11

Tolerances

Answer 11

Tolerances demonstrate the range of acceptable results.