Quality Care/Confidentiality Flashcards
1
Q
What makes up quality care?
A
- Professionalism
- Ethical Standards
- Legal Standards
- Confidentiality
- Regulated Health Professions Act
2
Q
Define Confidentiality
A
Keeping all Information about a patient and patient records private.
3
Q
Why is Confidentiality Important?
A
- Encourages patients to seek care + honesty
- Assures private information will not be disclosed to family or employers without consent
4
Q
What are the exceptions for Confidentiality?
A
- prevent danger to clients or others
- Legal requirements demand confidential material be revealed
5
Q
Who do you not share client information with?
A
- Different client
- Relatives/friends of client
- News representatives
- Co-workers, except when in reporting/conference
- Your own relatives/friends
6
Q
What is Confidentiality essential for?
A
MAINTAINING PATIENT TRUST
7
Q
What is Ethics?
A
Code of rules set to govern behaviour.
8
Q
How to be ethical?
A
- Always take into consideration the feelings/needs of others
- Show respect to individuals and rights
9
Q
How to obey the law?
A
- Clients must be cared for within the boundaries of the job
- Workers must know duties are expected in their job
- When accepting a job, you agree to follow policies and procedures from employer
- If someone is harmed you are liable
10
Q
What is Malpractice?
A
Failure to provide proper care resulting in physical or emotional harm to clients.
