Quality Assurance and Compliance Flashcards
Quality Assurance Definition
Correlation of appropriate tests and test results with patient care modalities to ensure the highest quality of treatment
Quality Control Definition
A systematic group of activities that recognizes errors and assures that results are correct,
Quality Assurance purpose and goals
QA is a proactive process involving all levels of the lab that identifies problems and the necessary corrective actions to resolve these problems, also must follow up to make sure these corrective actions are working.
Quality Assessment/Assurance Monitors what 3 phases of testing?
Pre-analytical, analytical and post-analytical
How do you document your QA activities?
- Date and initials of person reviewing the problem.
- Scope and analysis of the problem
- Document corrective action and effectiveness of it.
- Document that the issue has been discussed with relevant staff, directors and supervisors.
- Retain documentation for 2 years
What is a Compliance plan ?
A plan to assist laboratories in devising internal controls that foster adherence to federal and state laws and regulations, especially important to Medicare and Medicaid.
7 Elements of a Compliance plan include:
- Written Policies and Procedures
- A compliance officer and committee
- Compliance training for staff
- Hotline to anonymously report suspected violations
- A system to respond to and take disciplinary actions against violators
- Internal monitoring and audits of the system
- Investigation and correct compliance problems
The laboratories role in medical necessity. *
They should only submit claims that they believe are medically necessary. They should have requisitions containing ICD-10 forms supporting medical necessity. They should monitor test utilization over time.
Stark Law *
Prohibits a physician from making referrals to a laboratory with which the physician or a family member has a financial relationship.
Fair Labor Standards Act (FLSA) *
Requires minimum wage and overtime of one and a half rate
Learned Professionals such as Medical Technologists are *
Exempt from the Fair Labor Standards Act
HIPPA definition
Health Insurance Portability and Accountability Act of 1996
HIPPA Title I
Focus on Health Care Access, Portability, and Renewability. Regulates availability of health insurance policies, requires coverage for existing conditions,
HIPPA Title II
Preventing Health Care Fraud and Abuse. PRIVACY RULE except under certain circumstances. Transaction and code sets rule, Security rule which pertains to electronic PHI, Unique Identifiers Rule, Enforcement Rule to make violators pay penalties.
HIPPA Title III
Tax-related Health Provisions Governing Medical Savings Accounts, amounts and availability