Quality accreditation

Question 1

What are the benefits of gaining a quality accreditation?

Answer 1

Increased brand awareness
Developing trust with customers

Question 2

How do audits work?

Answer 2

As part of an accreditation, organizations will need to complete routine audits. Audits can be both internal and external. Audit feedback is then collected, reviewed and managed with actions highlighted.

Question 3

What are the responsibilities of gaining a quality accreditation?

Answer 3

Internal and external audits
Process maps
Documentation
Meetings/forums/committees
Cost

Question 4

What is the impact of a quality standard on policies and procedures?

Answer 4

By introducing a quality standard, organizations will be able to see if processes are being followed correctly, as per the quality standard introduced. This will be visible mainly through the internal and external audits.

Question 5

What are people based accreditations?

Answer 5

Frameworks which organizations follow who are committed to investing in their people through training and development, leadership and generally creating a great place for employees to work.

Question 6

What are the benefits of gaining a people based accreditation?

Answer 6

Increased efficiency
increased productivity
boosted employee morale
increased employee engagement
improved employee communication
better reputation.