Introduction Flashcards
1
Q
What is quality?
A
The standard of something as measured against other similar products or services, ensuring its ability to satisfy given needs.
2
Q
What is compliance?
A
The act of complying with processes, requirements, standards or regulations.
3
Q
What are process checklists?
A
Process checklists provide step by step detail on how a process should be carried out.
4
Q
What are some quality assurance activities?
A
Audits and inspections
Peer reviews
Testing
