Quality Flashcards
1
Q
Three elements of quality
A
Quality Control – QC
* Measurements
Quality Assurance – QA
* Documentation and audits
Quality Improvement – QI
* System recommendations and transformation
2
Q
Quality control
A
- Activities that determine whether
performance criteria is being met - The process
3
Q
Quality assurance
A
- Activities that determine whether
performance level is being met - About the process
4
Q
Quality improvement
A
- Activities that analyze the performance
level and generate ways to make it better - About changing the process
5
Q
Concepts and characteristics
A
- Standard part of operation
- Measures of stability
- State of the equipment
- Not burdensome
- Reflect clinical use
- Time frames
- Planning considerations
- Not a culture of blame
- Decision making
6
Q
Questions to know about QA, QI, and QC
A
- What does it entail?
- What are the resources required?
- Who is responsible?
- How is it implemented?
