Quality Flashcards
1
Q
Quality control
A
the use of inspections at various points in the production process to check for problems and defects
2
Q
QC
A
- Set benchmarks for acceptable standards if quality
2.Physical checks
3.Thos that pass standrads are sold
3
Q
Advantages of QC
A
1.Prevents poor quality goods or services reachin the consumer
2.Inexpensive to set up
3.Easier to learn production
4
Q
Disadvantages of QC
A
- Very wasteful, rejected products involve raw materials
- Doesnt isolate cause of problem
5
Q
Quality assurance
A
the use of a system so that a business achieves set standards in production
6
Q
Qualit of QA
A
1.More sophisticated than QC
2.Proactive
3. Specific Quality manager
7
Q
Advanatages QA
A
- Great marketing
2.Competitive advantage in dometsic and global markets
3.Reduces wastage, stop errors
8
Q
Disadvantages QA
A
1.Gaining certification can be expensive
2.Prep doc takes time
9
Q
Total Qualit Management (TQM)
A
an ongoing , busoiness wide commitment to excellnce that is applied to every aspect of the business’s operations
10
Q
TQM
A
creat defect free products
proactive - prevent issue before happen
