QS0018-01: End User Messaging Policy

Question 1

QS0018-01: End User Messaging Policy

Give examples of end-user messaging applications

Answer 1

Email, text messaging, and instant messaging (IM)

Question 2

QS0018-01: End User Messaging Policy

Are there guidelines on acceptable email signatures?

Answer 2

Yes

Question 3

QS0018-01: End User Messaging Policy

Is it permissible for confidential data or PHI to reside on mobile devices, which may be used for IM, text, or email communications?

Answer 3

No

Question 4

QS0018-01: End User Messaging Policy

How are the PHI data and other confidential information securely transmitted by email?

Answer 4

If PHI or other confidential information must be transmitted by email, encrypt as an attached document by way of a zip file with a password or similarly encrypted means.

Question 5

QS0018-01: End User Messaging Policy

Who must be contacted first in case of suspected security vulnerabilities or problems?

Answer 5

DevOps

Question 6

QS0018-01: End User Messaging Policy

Is it acceptable to read or send electronic communications from another user’s account?

Answer 6

No