QM QA QC Flashcards
the attributes of a product or service offering its specific attributes to a degree of excellence
definition of quality
evaluation of different processes or tasks that occur in order to perform your job well
quality improvement
things that managers need to assure are present in the department, such as qualified technologists
quality assurance
the testing of equipment and accessories to ensure that they are working well
quality control
what is a quality radiograph?
one that posesses sufficient density, adequate penetration, appropriate contrast, defined structural outlines and resolution between tissue opacities
what must be developed to assess if a product or service meets, fails, exceeds standards?
standard criteria
an image density of ___ on anatomy of interest is a standard to evaluate density
1.0 DU
the extent to which the service provided is expected to meet the standard criteria and achieve the most favorable result
degree of quality
accepted standard deviation of density
20% or .2 DU above or below
goal of quality management
zero defect
zero defect
free of any flaws or deficiencies
where do non-technical characteristics prevail
determination of quality to customers, communication methods, degree and standard of patient care, cleanliness and design of facility’s environment
in order for a facility to measure quality of services, it must define and understand
its purpose, responsibilities, and objectives
how does a facility define and understand purpose, responsibilities, and objectives?
defining vision, mission, business values, and guiding principles
mission statements are designed to provide
the organization, employees, and customers with a true understanding of the operation and ultimate goal of the organization
the understanding of what resources the business must develop and value to success
business values
provide the values and strength for an organization to work during times of change
guiding principles
A management responsibility to assess safe and proper performance
Quality assurance
In addition to quality control, quality assurance includes:
preventative maintenance, acceptance testing, education and training
The development of equipment specifications (list of features) is part of
quality assurance
Which of the following persons must be involved in a Quality Management program at an imaging facility?
administrative director, medical director, technologists
Quality assurance programs are important, because they enable departments to
maintain a minimum of education / training qualifications, reduce unnecessary wastes and associated costs, improve technologists’ performance
Quality Improvement programs include quality assurance, quality control and:
evaluation and improvement of all clinical processes
Quality can be defined as
attributes or characteristics of a material at a specified level
Zero defect refers to which of the following conditions?
free of any deficiencies
Which of the following expectations are often expected and not evaluated by customers?
technical skill
A mission statement for an organization should identify which of the following?
all
One purpose of a quality management team is to
encourage and necessitate formal discussions of quality issues
Which of the following are not a part of the quality improvement evaluation process?
Direct
When evaluating the services a facility provides, the quality management plan should include
service attributes, the technical work, interpersonal skills
A series of regular detailed inspections, checks and calibrations of equipment’s electrical and mechanical components to ensure the equipment is operating properly, accurately and safely is referred to as:
preventative maintenance
A list of desired features of a new imaging unit used to solicit purchase bids is referred to as:
equipment specifications
The evaluation of the effectiveness of report generation is part of which of the following?
quality improvement
After a new unit is installed and before use, which of the following should be performed?
acceptance testing
The management of staffing qualifications and training are generally part of which of the following programs?
quality assurance
Which of the following would not be considered under quality assurance?
work flow productivity measurements
Which of the following is not a benefit of a well organized and implemented quality management program?
greater staffing levels
Quality Control can be best defined as
A set of tests or tools that measure equipment performance
Testing to check mA linearity is a component of which of the following activities?
quality control
Which of the following areas of the radiographic imaging chain should be routinely checked to ensure safe and proper operation?
cassettes and grids, radiographic processor, the darkroom environment
Dust and dirt in a darkroom can be more easily visualized under which of the following conditions?
blacklight
When assessing the operation and integrity of view boxes, an R.T. should evaluate?
consistency in color of bulbs, the color and consistency of white plexiglass covers, consistency in illumination between boxes
When measuring the daily sensitivity of film processing which of the following are evaluated?
base plus fog, Speed index (MD), Contrast index (HD)
To test the congruency of the collimator light or collimator alignment, an R.T. would perform which of the following tests?
nine penny test
Congruency between the light field and the image receptor should not be more than what percent off?
3% of the SID
Reciprocity testing measures:
consistency of MAS values
MA linearity testing measures:
the doubling effect of mA stations
When testing viewboxes for light intensity, a photometer measures the light emanating from the surface of the viewbox cover. What is the preferred light intensity for radiography?
500 candelas (ft-c)
The spinning top test can be used to measure:
timer accuracy
If an R.T. does not have the access to a sensitometer, the R.T. could use, which of the following devices to make a reproducible sensitometric image everyday?
penetrometer