qantas evidence ALL TOPICS Flashcards
qantas tex before profit
$2.4 billion in 2022-23 – a staggering 53 per cent increase on its 2018
2022 strong revenue management compared to …
Singapore Airlines, Emirates made losses of $4B and 6B
Qantas cut costs by … over the last 5 years with ..% savings
cut costs by $3.4B last 5 years - 20% savings on overall cost base
qantas hedged …% of fuel needs
hedged 75-90% of fuel needs
frequent flyer scheme of … mil customers retains..
13mil members - retains customers
qantas dual branded strategy
Dual Branded Strategy with Jetstar as the budget option for holiday and leisure travel with the premium branded Qantas enabling them to capture a stronger customer base
qantas domestic and international market share
70% and 26%
qantas quality: certified … star airline
4 star airline: global benchmarking
qantas reliability: flight arrival percent on time
70% on time performance (2022)
85% preCOVID
lead otp for last 12 months - 71%
how many qantas staff and how many job categories
Employ over 22,000 full time staff with 200 different job categories
how many staff were made redundant from covid and what were the consequences
making 9000 staff redundant
staff morale challenges, increased disputes and increased staff turnover
preCOVID qantas turnover and accidents %
Turnover LOW 4.3%, Accidents LOW 6.5