Purchase & Sale (Good Questions) Flashcards
What RICS guidance do you follow when undertaking a disposal / acquisition?
- RICS Professional Statement - UK Commercial Estate Agency (2016)
- RICS Rules of Conduct
- RICS Professional Standard on Countering Bribery and Corruption, Money Laundering and Terrorist Financing.
What is your understanding of the RICS Professional Statement - UK Commercial Estate Agency?
- Sets out mandatory standards for RICS members.
- Sets out TWELVE core principles which agents must observe.
- Statement provides advice on key areas of estate agency such as:
- Acting Ethically
- Securing instructions
- Marketing the Property
- Implementing the disposal
- Acquisition of Property
What are the twelve core principles set out in the RICS Professional Statement - UK Commercial Estate Agency 2016?
- Act honestly / fairly / transparently / professionally
- Carry out work with due skill, care, diligence and ensure all staff have necessary skills.
- Ensure clients are provided with terms of business that are fair and clear, with details of the firms CHP.
- Do the utmost to avoid COI and deal with them openly and fairly.
- Not to discriminate unfairly in any dealings.
- All communications with clients are fair, decent, clear, timely and transparent.
- Advertising and marketing material is honest and truthful
- Client money is held separately and covered by adequate insurance.
- Hold appropriate insurance.
- Make it clear the identity of your client.
- Give realistic assessments of selling prices / rents / financial costs. Have regard to market evidence and use best professional judgement.
- Ensure all meetings / inspections / viewings are carried out in accordance with client’s wishes with due regard to safety and security.
What RICS guidance covers UK Residential Real Estate?
RICS Professional Statement - UK Residential Real Estate Agency (2017)
Provides a summary of code of practice in all aspects of property marketing for residential property. Does not relate to commercial property.
What is some key legislation you are aware of that covers estate agency?
- Misrepresentation Act
- Consumer Rights Act 2015
- Consumer Protection from Unfair Trading Regulations 2008
- Estate Agents Act 1979
What does the Estate Agents Act 1979 apply to?
- Disposal / acquisition of an interest in land.
Can be Freehold / Leasehold / Land as well as buildings
What are the principles behind the Estate Agents Act 1979?
- CLARITY as to the terms of the agency (section 18)
- HONEST & ACCURACY
- AGREEMENT & LIABILITY for costs
- OPENNES regarding personal interest (section 21) COI
- ABSENCE of DISCRIMINATION
- Legal OBLIGATION to tell the client about offers recieved.
- Keep CLIENTS MONEY seperate.
Walk me through your understanding of the Estate Agents Act 1979?
- Applies to disposals and acquisitions
- Promotes 7 key principles.
The most important points are:
- Follow RICS rules r.e handling clients money and COI.
- Disclose interests and declare COI on HoT’s
- Can only tell truth regarding offers received.
- Advise clients of any services available to applicant i.e financial advice.
- Specify nature of agency and selling rights.
- Itemise all payments.
- Specify all costs/fees in advance in ToB (Section 18).
What penalties are associated with the Estate Agents Act 1979?
- Prohibition order stops agent practicing.
- Warning order
- Costs can be awarded
CAN BE USED AGAINST INDIVUAL OR PRACTICE
Who polices the Estate AGENTS aCT?
National Trading Standards Estate & Letting Agency Team (NTSEAT)
What is the key principle of the Estate Agents (Undesirable Practices) Order 1991?
- Agents must inform clients at the same time as they are informed about their terms of business as to any services to be offered to prospective purchasers (unless free of charge).
What information should be supplied to a client?
- Service to be provided
- Renumeration
(Estate Agents (Provision of Information) Regulations 1991)
How long is a cooling off period?
Clients have 14 days to change their minds in line with current consumer protection regulation
What is your understanding of the consumer rights act 2015?
- Amends existing consumer protection and gives new rights and remedies.
- Consolidates law relating to unfair terms and contracts
- If holding client money firm must publish statement stating if member of client money scheme and details.
Who polices the consumer rights act 2015? What penalties are there?
Policed by the local authority - up to £5000 per breach
What does Caveat Emptor mean?
Let the buyer beware
Buyer should satisfy itself on all matters relating to the property.
What is your understanding of the Consumer Protection from Unfair Trading Regulations 2008?
- Relate to Business to Consumer
- Offer broader, non-specific consumer protection for agents
- Regulations principle based
- Duty extended from clients to also potential clients, buyers, viewers, actual buyers to giver accurate / necessary information.
- Regulations apply to lettings, sales and online agency
- CPR’s prohibit unfair business to consumer commercial practices.
- All agency processes/ systems must be demonstrated with due diligence audit trail.
Who polices the Consumer Protection from Unfair Trading Regulations 2008? What are the penalties associated with the legislation?
- Trading Standards Office of LA
- Maximum penalty is unlimited fine and/or prohibition order.