Purchase and sale Flashcards
What legislation do you adhere to when dealing with agency /leasing/letting / purchase/sale?
The Estate Agents Act 1979
To what does The Estate Agents Act 1979 apply?
- Disposal or acquisition of an interest in land
- Freehold property
- Leasehold property with capital value
- Land as well as buildings
What does The Estate Agents Act 1979 seek to promote?
HAT DO MAO
- Honesty and Accuracy
- Clarity in Terms of engagement (Section 18)
- Absence of Discrimination
- Openness regarding personal interests (Section 21)
- Keep clients’ Money separate
- Agreement and liability for costs
- A legal obligation to tell the client about all Offers received
What are the two main sections of The Estate Agents Act 1979 relevant to purchase and sale/leasing and letting?
- Section 18
o Agree terms of engagement prior to proceedings with instruction
o Specify all costs/fees in advance, in writing in terms of business
o Itemise all payments (no global budget)
any additional costs incurred by the client in the course of marketing the property: - Brochure
- Board
- Photography
- Website
o Specify nature of agency and selling rights
Sole selling rights/sole agency rights
Sole, joint sole agency or multiple agency - Section 21
o Disclosure of personal interests
A ‘connected person’ – someone who could benefit financially from the transaction such as a relation of business associate
o PI should be declared on the HoT’s and the sales particulars
o It will not preclude you from acting on that client’s behalf
Who polices The Estate Agents Act 1979 and what are the penalties for non-compliance?
- National Trading Standards Estate & Letting Agency Team (NTSEAT)
- Negative licencing – the right to be an estate agent can be taken away/not granted
- Warnings can be made against an agent
o Prohibition order stops an agent practicing
o Warning order: written order not to undertake action again
o Usually around 10 orders every year
Costs can be awarded
What is a cooling off period?
- Clients are allowed up to 14 days to change their mind if they no longer want to instruct the agent
What is the Consumer Protection from Unfair Trading Regulations (CPRs) (2008) and Business Protection from the Misleading Marketing Regulations (BPRs) (2008)?
- An offence under the CPRs and BPRs are in marketing (e.g. sales particulars, CGIs, boards) and it is criminal
- The CPRs and BPRs replaced the Mis-descriptions Act 1991 which was repealed in October 2013
- CPRs relate to business to consumer
- BRPs relate to business to business advertising
- Regulations apply to all lettings and sales and online agency
- Agents have a duty of care to clients and interested parties
- Agents must not exert undue pressure on potential buyers
- Agents must declare everything known about a property (good and bad)
- If some information is discovered during the agency process, this information must be passed on to all interested parties
- Any omissions can also lead to a breach of the regulations
- Full due diligence is required for all new instructions
- Agents must demonstrate due diligence audit trails
- Must be validated by client
- Disclaimers do not apply to this criminal offence
What is an example of unfair practice?
- Giving false or misleading information
- Hiding or failing to provide information
- Omissions
- Exerting undue pressure on consumers
- Failing to show professional due diligence
Who are the CPRs and BPRs policed by?
- LATSO – Local Authority Trading Standards Office
- Max penalty for breach is unlimited fine and/or a prohibition order
- Compensation may also have to be paid to the complainant up to £25,000
What is Caveat Emptor?
- “Let the Buyer Beware”
- Buyer is responsible for undertaking full due diligence before purchasing
- It is important to caveat emptor – this ensures that the vendor is not under a duty to try and identify all potential problems and bring them to the attention of a purchaser
What is the Consumer Rights Act (2015)?
- Gives consumers new rights and remedies
- Letting agents must clearly display a summary of their charges both in their office and on their website for the letting and management of property
- Information must be provided based on calculation of the charges and who is responsible for payment
- Policed by local authority
- Penalty: fine up to £5,000 for each breach
What is the Misrepresentation Act 1967?
- It does not deal with marketing
- Act relates to a misrepresentation or a false statement of fact made by a party during pre-contractual enquiries which has the effect of inducing a party to purchase
- The vendor and/or agent can be sued for damages (which are limited to the loss incurred by the claimant (e.g. legal fees, building surveys, etc.)) and/or the contract rescinded
- Civil offence under tort
- Misrepresentation can be fraudulent, negligent or innocent
- Agent has duty of care to check information or opinion is reliable
- Exclusion/disclaimer clauses may be effective in protecting the vendor and their agent if fair and reasonable
- Example:
o If a prospective purchaser says are you aware of any disputes between the seller and the neighbours in respect of party walls and the file contains a pending court case relating to a party wall dispute and if you say if they find out about that, they aren’t going to buy the property, so I will just say no and claim I didn’t know about it so the party buys the property to find out that they are party to that legal action and they are taking over the party walls
o If however, you look in the file are there is nothing so you ask the client and they say no I’m not aware of anything , you would state “not to the best of our knowledge but you are advised to seek your own professional advice by way of a solicitor”
What does HG disclaimer say?
- Misrepresentation Act 1967 – particulars are believed to be correct but accuracy is not guaranteed
- Particulars do not constitute an offer or contract
- HG accept no legal responsibility for any statement or representation in brochure
- Any prospective purchaser must satisfy themselves by inspection or statements saying they are happy to rely on information unless they are satisfied
What is the leading case for misrepresentation?
- Hedley Byrne & Co v Heller & Partners
- Relates to liability to negligent statements
- Refers to test of reasonableness
- Applies to professional opinions and 3rd party advice
- Court held that no duty of care was owed by the bank to the plaintiff relying on advice to the customer’s creditworthiness, because there was no special relationship involving the undertaking of responsibility
What tests did the Hedley Byrne & Co Ltd v Heller & Partners case create to decide against liability for negligent statements?
- Foreseeability – the damage is reasonably foreseeable
- Proximity – the relationship can be characterised in law as being sufficiently proximate
- Fairness – it is fair and reasonable for such a duty of care to arise
What are CPSE enquiries?
- Commercial Property Standard Enquiries
- After a deal has been agreed and it’s in lawyers hands, there will be pre-contractual enquiries that are raised on matters that a prospective buyer/tenant may wish to know about a property
- CPSEs are usually raised by buyers through their solicitors with the seller’s representatives
- The disclaimers that you have at the bottom of particulars may be effective in protecting the vendor/agent if they are fair/reasonable
What is the Tenant Fees Act (2019)?
- Act aims to improve transparency and affordability in the residential lettings market
- Bans various fees charged to residential tenants for new lettings
- Refundable tenancy deposits must now be capped at 5 weeks of rent if rent is less than £50,000 per annum or 6 weeks of rent if above
- Policed by National Trading Standards Estate & Letting Agency Team
Is there any proposed legislation that will apply to estate agents across the UK and letting and management agents in England?
- Regulation of Property Agents
- Final government report published in July 2019
- Proposed all property agents will be regulated by an independent regulator, with mandatory qualifications for agents and a code of practice
- All qualifying agencies will be licensed and abide by new code of practice
- Transparency of charges
- Disclosing COI
- Administration of SC
If you were to put a marketing board on a property, what would you need to check first?
- If it is listed as you would need planning permission
- If there are any restrictions (e.g. there are some by-laws in Westminster)
Where does it provide the requirements for marketing signage?
The Town and County Planning Regulations (2007)
What are the requirements for marketing signage?
- Planning consent required for non-residential boards over 2 sq m (flat) and 2.3 sq m (V board)
- Only one board per building
- Residential boards – max size: 0.5 sq m (flat) and 0.6 sq m (V board)
- Must not project more than 1m from face of building
- Must not go above 4.6m from ground in a safe condition
- Need planning consent for:
o Illuminated boards
o Boards on listed buildings and in conservation area - Must be removed 14 days after completion of transaction
- Certain local authorities have more restrictive requirements (e.g. Westminster)
- Must have owner’s approval