Public Engagement Flashcards
Telephone survey
Tend to be more cost effective than mail surveys though they are not effective for conducting a survey relating to affordable housing
Groupware
Includes a variety of electronic technologies that support virtual collaboration. These techniques use hardware, software, and or internet technology to allow for sophisticated collaboration activities.
SARAR
Stands for Self Esteem Associative strengths, Resourcefulness, Action planning, responsibility.
Series of techniques designed to be highly visual and accessible to those who can’t read or write.
Examples: include pocket charts, three pile sorting, picture stories with gaps.
Example: good engagement for ppl with low literacy levels
Visioning process
Allows for early citizen involvement, impartial leadership, all inclusive citizen participation, and heavy media involvement
Coffee klatch
A small informal discussion with a group of people in a private home with light refreshments. The planner typically has a short presentation followed by questions and discussions.
Example: getting neighbors together to talk informally about traffic calming approaches
Samoan Circle
Designed to permit interaction that occurs in small groups but can be witnessed by a larger group. Meeting is set up with an inner circle of up to to 5-6 chairs.
The rest of the chairs are set up in concentric outer circles.
Initially, everyone is seated in the outer circles. People who wish to speak move to the inner circle. Once they speak out they return to their original seat.
This continues as long as there are participants who wish to speak.
CommunityViz
creates 3-D models to help citizens visualize change.
Mediated Participation Methods
large community meetings, small living room meetings, open house, workshops
Delphi Method
several rounds of policy thinking
used to develop a consensus between two or more groups that are in conflict
views of each group are presented in successive rounds of argument and counterargument
the rounds gradually work towards a consensus
public information techniques
websites, news release (newspaper, radio, homeowners association, organized interest groups), newsletters, signage, advertisement, letters to editors, emails, blogs, list serves, flyers, editorials, public access programming, specialty advertising, handouts, presenations to outside groups
most effective public participation techniques
meeting with neighborhood groups, meeting with special interest groups, meeting with citizen committees, provide child, translators, etc.
least effective public particpation techniques
holding large public meetings, providing public notice in obscure ways, holding meetings at inconvenient times, meetings where parking is difficult
Visioning
develops a vision for a community be defining goals, objectives, and policies
takes place at the start of the planning process
involves citizen impartial facilitator
focus groups
inexpensive and fast alternative to large scale survey
discussion among participants led by a facilitator
helps clarify problems, identify alterantive appraoches, suggest implementation strategies
Nominal group public participation technique
forms goals and objectives, ID issues, develops strategies, select alternatives, resolve conflict
question is formulated and asked to a group > each member of the group answers the question individually > group’s answers are recorded and then prioritized by the group as a whole
written surveys
mailed, printed in a newspaper, administered in group setting
popular when planner is trying to obtain info from broad audience such as eneral info about the community
low cost
they have a low response rate (~20%)
may not be appropriate for those who can’t read/write (seniors, illiterate)
group administered surveys
appropriate when there is a specific population that a planner is trying to target
high and quick response rate
requires small sample size
difficulty with administering is getting everyone together to complete the survey
drop off survey
survey is dropped off at someone’s place
respondents are free to complete the survey at their convenience
response rates are higher with drop off than mail in since person dropping off may have relationship with the respondent
can be expensive because of the time required to distribute the survey
sample is generally smaller than with mail survey
phone surveys
only useful for y/n answers
allows you to follow up and gather further explanation on answers
response rates for phone surveys are declining
more expensive than mail or internet-based surveys
can be biased due to interaction with the interviewer
long questions and multiple choice are difficult to administer using this method
online surveys
popular
administered on website, email, text message
inexpensive method that can generate quick responses
electronic surveys have higher response rates than written or interview surveys
downside: you will not reach ppl without internet access, which can introduce significant bias
UrbanSims
simulation software program that models planning and urban development. Modeling software like this works by assuming certain behaviors – if something happens, there is a built-in reaction (e.g., put in a new store and employment numbers change).
Good for scenario planning?
