Public Engagement Flashcards

1
Q

Telephone survey

A

Tend to be more cost effective than mail surveys though they are not effective for conducting a survey relating to affordable housing

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2
Q

Groupware

A

Includes a variety of electronic technologies that support virtual collaboration. These techniques use hardware, software, and or internet technology to allow for sophisticated collaboration activities.

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3
Q

SARAR

A

Stands for Self Esteem Associative strengths, Resourcefulness, Action planning, responsibility.

Series of techniques designed to be highly visual and accessible to those who can’t read or write.

Examples: include pocket charts, three pile sorting, picture stories with gaps.

Example: good engagement for ppl with low literacy levels

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4
Q

Visioning process

A

Allows for early citizen involvement, impartial leadership, all inclusive citizen participation, and heavy media involvement

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5
Q

Coffee klatch

A

A small informal discussion with a group of people in a private home with light refreshments. The planner typically has a short presentation followed by questions and discussions.

Example: getting neighbors together to talk informally about traffic calming approaches

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6
Q

Samoan Circle

A

Designed to permit interaction that occurs in small groups but can be witnessed by a larger group. Meeting is set up with an inner circle of up to to 5-6 chairs.

The rest of the chairs are set up in concentric outer circles.

Initially, everyone is seated in the outer circles. People who wish to speak move to the inner circle. Once they speak out they return to their original seat.

This continues as long as there are participants who wish to speak.

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7
Q

CommunityViz

A

creates 3-D models to help citizens visualize change.

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8
Q

Mediated Participation Methods

A

large community meetings, small living room meetings, open house, workshops

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9
Q

Delphi Method

A

several rounds of policy thinking

used to develop a consensus between two or more groups that are in conflict

views of each group are presented in successive rounds of argument and counterargument

the rounds gradually work towards a consensus

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10
Q

public information techniques

A

websites, news release (newspaper, radio, homeowners association, organized interest groups), newsletters, signage, advertisement, letters to editors, emails, blogs, list serves, flyers, editorials, public access programming, specialty advertising, handouts, presenations to outside groups

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11
Q

most effective public participation techniques

A

meeting with neighborhood groups, meeting with special interest groups, meeting with citizen committees, provide child, translators, etc.

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12
Q

least effective public particpation techniques

A

holding large public meetings, providing public notice in obscure ways, holding meetings at inconvenient times, meetings where parking is difficult

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13
Q

Visioning

A

develops a vision for a community be defining goals, objectives, and policies

takes place at the start of the planning process

involves citizen impartial facilitator

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14
Q

focus groups

A

inexpensive and fast alternative to large scale survey

discussion among participants led by a facilitator

helps clarify problems, identify alterantive appraoches, suggest implementation strategies

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15
Q

Nominal group public participation technique

A

forms goals and objectives, ID issues, develops strategies, select alternatives, resolve conflict

question is formulated and asked to a group > each member of the group answers the question individually > group’s answers are recorded and then prioritized by the group as a whole

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16
Q

written surveys

A

mailed, printed in a newspaper, administered in group setting

popular when planner is trying to obtain info from broad audience such as eneral info about the community

low cost

they have a low response rate (~20%)

may not be appropriate for those who can’t read/write (seniors, illiterate)

17
Q

group administered surveys

A

appropriate when there is a specific population that a planner is trying to target

high and quick response rate

requires small sample size

difficulty with administering is getting everyone together to complete the survey

18
Q

drop off survey

A

survey is dropped off at someone’s place

respondents are free to complete the survey at their convenience

response rates are higher with drop off than mail in since person dropping off may have relationship with the respondent

can be expensive because of the time required to distribute the survey

sample is generally smaller than with mail survey

19
Q

phone surveys

A

only useful for y/n answers

allows you to follow up and gather further explanation on answers

response rates for phone surveys are declining

more expensive than mail or internet-based surveys

can be biased due to interaction with the interviewer

long questions and multiple choice are difficult to administer using this method

20
Q

online surveys

A

popular

administered on website, email, text message

inexpensive method that can generate quick responses

electronic surveys have higher response rates than written or interview surveys

downside: you will not reach ppl without internet access, which can introduce significant bias

21
Q

UrbanSims

A

simulation software program that models planning and urban development. Modeling software like this works by assuming certain behaviors – if something happens, there is a built-in reaction (e.g., put in a new store and employment numbers change).

Good for scenario planning?