Psychotherapy, Clinical Intervention, And Case Management

Question 1

Active Listening techniques

Answer 1

Furthering responses, rephrasing, paraphrasing, clarification, encouragement, summarization, partialization, reflection of feeling, and non verbal communication.

Question 2

Types of questions to avoid in active listening

Answer 2

close-ended questions, leading questions (contains the answer), stacked/complex questions (multiple parts).

Question 3

Generalist Framework

Answer 3

The most flexible practice. Allows the social worker to be open and use a variety of models, theories, and methods of treatment.

Question 4

Specialization perspective

Answer 4

The opposite of Generalist Framework - characterized by practice that is a particular specialization.

Question 5

Systems Framework

Answer 5

Focus on the interplay between biological social systems, and how they relate to human behavior. Explore the client’s interaction with the social environment

Question 6

Ecosystems Framework

Answer 6

Views the individual in the context of their environment. Client’s behaviors are viewed as adaptations to the environment

Question 7

Ethnic-Sensitive Framework

Answer 7

The social worker is attentive and sensitive to a client’s culture, ethnicity and religion. Need to view the issue in the perspective of differences in cultural values to fully understand.

Question 8

Feminist Framework

Answer 8

Acknowledges the feminine dimension of the client and the issue. Validates the impact gender has on client’s perception of the issue.

Question 9

Strengths Framework

Answer 9

Explore and focus on the client’s strengths. Does not focus on problems, but rather in achieving the client’s goals.

Question 10

Transference vs countertransference

Answer 10

Transference is the client’s unconscious feelings towards the therapist. Countertransference if the therapists unconscious feelings towards the clients

Question 11

Interests of a Psychoanalytic Psychologist

Answer 11

conscious and un conscious motivations

Question 12

Interests of a Behavioral Psychologist

Answer 12

behaviors that manifest during particular situations

Question 13

Interests of a Structural Psychologist

Answer 13

the structure of congenial relationships

Question 14

Interests of a Bowenian Social Worker

Answer 14

the micro and macro systems in an individual’s life

Question 15

Focus of a Cognitive psychologist

Answer 15

the individual’s thoughts and cognitions that result in behaviors. Will challenge misconceptions and false beliefs.

Question 16

Paradoxical Direction

Answer 16

the client is directed to continue engaging in particular behaviors that they are trying to eliminate (to make client aware of behaviors and give a sense of control over behaviors).

Question 17

Focus of a Gestalt Psychologist

Answer 17

Promote awareness of behaviors, expand on other behaviors, and take responsibility for behaviors. Being aware will help you move towards your goal.

Question 18

Task Centered Therapy approach

Answer 18

Focus on changing the behavior that the client identifies as problematic. behaviors are viewed as conscious actions and not the result of environmental learning. Need a client who desires to change behaviors.

Question 19

Crisis Theory/Crisis Intervention

Answer 19

When an individual experiences a crisis, they tend to respond in unpredictable ways. The previous coping skills do not work and need to develop new ones.

Question 20

Stages of Grief

Answer 20

Denial, Anger, Bargaining, Depression, Acceptance. Do not occur in this order. “rollercoaster”

Question 21

3 types of outcome evaluations

Answer 21

1. Experimental Evaluation - test for causality
2. Performance Audits - has program met standards
3. Decision-Oriented Approach - which components works and which do not

Question 22

Process-Orientated evaluation

Answer 22

Evaluates a program from a specific point in time under specific conditions, used to see if programs are functioning as planned and to identify program’s strengths and weaknesses.

Question 23

Free Association

Answer 23

Psychoanalytic treatment technique where a client says whatever come to mind in order to understand their unconscious thoughts and desires.

Question 24

Tertiary Prevention Strategies

Answer 24

attempt to mitigate the harm of long term problems or conditions

Question 25

Secondary Prevention Strategies

Answer 25

Meant to help prevent conditions that already occur from getting worse.

Question 26

Permissive Parenting

Answer 26

parents are indulgent, have few demands, and hardly ever discipline

Question 27

Uninvolved parenting

Answer 27

Parents have few demands and little communication with their children

Question 28

Authoritative Parenting

Answer 28

communicate and establish rules for their children and nurture/forgive children when rules are broken

Question 29

Authoritarian Parenting

Answer 29

strict rules with no reasoning behind rules, punishment for rule breaking.

Question 30

Broker Role

Answer 30

linking client to various social services and resources

Question 31

Advocate Role

Answer 31

acting on behalf of or representing social policy program or action

Question 32

Educator Role

Answer 32

Provide knowledge to enhance social functioning

Question 33

Counselor Role

Answer 33

help client work through their own problems

Question 34

Case Manager Role

Answer 34

coordinating and connecting client’s to resources

Question 35

Staff Development Coordinator Role

Answer 35

facilitate professional development within an organization

Question 36

Administrator Role

Answer 36

planning, developing, and implementing policies and programs in an organization

Question 37

Lobbyist Role

Answer 37

Identify problems in a community or society and gain the support and action of interest groups to advocate for social change

Question 38

Change Agent Role

Answer 38

apply expertise to the benefit of groups or organizations

Question 39

Mediator Role

Answer 39

help in dispute negotiation

Question 40

Furthering Responses

Answer 40

Active listening technique; short verbal and non verbal cues to continue (mmhmm, head nodding)

Question 41

Rephrasing

Answer 41

restating what the client said, using their words, but substituting some words for emphasis

Question 42

Paraphrasing

Answer 42

restating what the client said demonstrating what the social worker understood the statement to mean

Question 43

Clarification

Answer 43

Asking the client a question encouraging them to be more explicit and to expand on what they are saying

Question 44

Encouragement

Answer 44

Using words or phrases to encourage the client to keep talking (go on, tell me more)

Question 45

Summarization

Answer 45

taking statements the client said and putting it all together in an easy-to-follow summary of the situation

Question 46

Exploring Silence

Answer 46

being attentive to the periods of time when a client pauses and is silent

Question 47

Partialization

Answer 47

breaking down insolvable thoughts into smaller, more manageable parts.

Question 48

Resistance

Answer 48

When a client stops examining themselves or the situation in order to avoid a painful experience or anxiety

Question 49

Confrontation

Answer 49

technique in which the social worker brings opposing ideas and thoughts together for the purpose of exploration and comparison

Question 50

Interpretation

Answer 50

technique when a social worker provides an explanation to the client to enhance understanding, make connections, and facilitate the development of insight

Question 51

Reflection

Answer 51

technique used to clarify and provoke further thought regarding current feelings

Question 52

Confluence

Answer 52

a disturbance in individuals where they focus on false or unrealistic similarities and ignore/deny differences.

Question 53

Retrojection

Answer 53

a disturbance in which the individual does to themselves what they would like to do to another person

Question 54

Exaggeration

Answer 54

a technique in which the social worker brings an issue to the client’s awareness by asking them to exaggerate or dramatize some action

Question 55

Structural Family Therapy

Answer 55

helps family understand the rules and roles for each family member, how they were created and how they apply to each family member

Question 56

Strategic Family therapy

Answer 56

helps families discontinue reciprocal interactions in which symptomatic behavior occurs.

Question 57

Shaping

Answer 57

process of changing behavior by rewarding steps toward the behavior

Question 58

The domestic violence abuse cycle

Answer 58

three phases: tension building, acute battering phase, relief period