Psychotherapy, Clinical Intervention, And Case Management Flashcards
Active Listening techniques
Furthering responses, rephrasing, paraphrasing, clarification, encouragement, summarization, partialization, reflection of feeling, and non verbal communication.
Types of questions to avoid in active listening
close-ended questions, leading questions (contains the answer), stacked/complex questions (multiple parts).
Generalist Framework
The most flexible practice. Allows the social worker to be open and use a variety of models, theories, and methods of treatment.
Specialization perspective
The opposite of Generalist Framework - characterized by practice that is a particular specialization.
Systems Framework
Focus on the interplay between biological social systems, and how they relate to human behavior. Explore the client’s interaction with the social environment
Ecosystems Framework
Views the individual in the context of their environment. Client’s behaviors are viewed as adaptations to the environment
Ethnic-Sensitive Framework
The social worker is attentive and sensitive to a client’s culture, ethnicity and religion. Need to view the issue in the perspective of differences in cultural values to fully understand.
Feminist Framework
Acknowledges the feminine dimension of the client and the issue. Validates the impact gender has on client’s perception of the issue.
Strengths Framework
Explore and focus on the client’s strengths. Does not focus on problems, but rather in achieving the client’s goals.
Transference vs countertransference
Transference is the client’s unconscious feelings towards the therapist. Countertransference if the therapists unconscious feelings towards the clients
Interests of a Psychoanalytic Psychologist
conscious and un conscious motivations
Interests of a Behavioral Psychologist
behaviors that manifest during particular situations
Interests of a Structural Psychologist
the structure of congenial relationships
Interests of a Bowenian Social Worker
the micro and macro systems in an individual’s life
Focus of a Cognitive psychologist
the individual’s thoughts and cognitions that result in behaviors. Will challenge misconceptions and false beliefs.
Paradoxical Direction
the client is directed to continue engaging in particular behaviors that they are trying to eliminate (to make client aware of behaviors and give a sense of control over behaviors).
Focus of a Gestalt Psychologist
Promote awareness of behaviors, expand on other behaviors, and take responsibility for behaviors. Being aware will help you move towards your goal.
Task Centered Therapy approach
Focus on changing the behavior that the client identifies as problematic. behaviors are viewed as conscious actions and not the result of environmental learning. Need a client who desires to change behaviors.
Crisis Theory/Crisis Intervention
When an individual experiences a crisis, they tend to respond in unpredictable ways. The previous coping skills do not work and need to develop new ones.
Stages of Grief
Denial, Anger, Bargaining, Depression, Acceptance. Do not occur in this order. “rollercoaster”
3 types of outcome evaluations
- Experimental Evaluation - test for causality
- Performance Audits - has program met standards
- Decision-Oriented Approach - which components works and which do not
Process-Orientated evaluation
Evaluates a program from a specific point in time under specific conditions, used to see if programs are functioning as planned and to identify program’s strengths and weaknesses.
Free Association
Psychoanalytic treatment technique where a client says whatever come to mind in order to understand their unconscious thoughts and desires.
Tertiary Prevention Strategies
attempt to mitigate the harm of long term problems or conditions
Secondary Prevention Strategies
Meant to help prevent conditions that already occur from getting worse.
Permissive Parenting
parents are indulgent, have few demands, and hardly ever discipline
Uninvolved parenting
Parents have few demands and little communication with their children
Authoritative Parenting
communicate and establish rules for their children and nurture/forgive children when rules are broken
Authoritarian Parenting
strict rules with no reasoning behind rules, punishment for rule breaking.
Broker Role
linking client to various social services and resources
Advocate Role
acting on behalf of or representing social policy program or action
Educator Role
Provide knowledge to enhance social functioning
Counselor Role
help client work through their own problems
Case Manager Role
coordinating and connecting client’s to resources
Staff Development Coordinator Role
facilitate professional development within an organization
Administrator Role
planning, developing, and implementing policies and programs in an organization
Lobbyist Role
Identify problems in a community or society and gain the support and action of interest groups to advocate for social change
Change Agent Role
apply expertise to the benefit of groups or organizations
Mediator Role
help in dispute negotiation
Furthering Responses
Active listening technique; short verbal and non verbal cues to continue (mmhmm, head nodding)
Rephrasing
restating what the client said, using their words, but substituting some words for emphasis
Paraphrasing
restating what the client said demonstrating what the social worker understood the statement to mean
Clarification
Asking the client a question encouraging them to be more explicit and to expand on what they are saying
Encouragement
Using words or phrases to encourage the client to keep talking (go on, tell me more)
Summarization
taking statements the client said and putting it all together in an easy-to-follow summary of the situation
Exploring Silence
being attentive to the periods of time when a client pauses and is silent
Partialization
breaking down insolvable thoughts into smaller, more manageable parts.
Resistance
When a client stops examining themselves or the situation in order to avoid a painful experience or anxiety
Confrontation
technique in which the social worker brings opposing ideas and thoughts together for the purpose of exploration and comparison
Interpretation
technique when a social worker provides an explanation to the client to enhance understanding, make connections, and facilitate the development of insight
Reflection
technique used to clarify and provoke further thought regarding current feelings
Confluence
a disturbance in individuals where they focus on false or unrealistic similarities and ignore/deny differences.
Retrojection
a disturbance in which the individual does to themselves what they would like to do to another person
Exaggeration
a technique in which the social worker brings an issue to the client’s awareness by asking them to exaggerate or dramatize some action
Structural Family Therapy
helps family understand the rules and roles for each family member, how they were created and how they apply to each family member
Strategic Family therapy
helps families discontinue reciprocal interactions in which symptomatic behavior occurs.
Shaping
process of changing behavior by rewarding steps toward the behavior
The domestic violence abuse cycle
three phases: tension building, acute battering phase, relief period
