Psychosocial Flashcards
Cultural competence
a set of cultural behaviors and attitudes integrated into the practice methods of a system, agency, or its professional, that enables them to work effectively in cross cultural situations
Intervening factors:
- education level
- income level
- geographic residence
- religion
- political views
- individual experiences
- length of residence in the United states
- Age
Cultural sensitivity
The ability to be open to learning about and accepting of different cultural groups
Stereotype
A generalization of characteristics that is applied to all members of a cultural group
Internalized oppression
A subconscious belief in negative stereotypes about one’s group that results in an attempt to fulfill those stereotypes and a projection of those stereotypes onto other members of that group
Heterosexism
a system of attitudes, bias, and discrimination in favor of opposite-sex sexuality and relationships
Discrimination
To make a difference in treatment on a basis other than individual character
Multiculturalism
The recognition and acknowledgement that society is pluralistic. In addition to the dominant culture, there exists many other cultures based around ethnicity, sexual orientation, geography, religion, gender, and class
Predjudice
An attitude, opinion, or feeling formed without adequate prior knowledge, thought, or reason
Culture
A body of learned beliefs, traditions, principles, and guides for behavior that are shared among members of a particular group
Ethnocentrism
To judge other cultures by the standards of one’s own, and beyond that, to see one’s own standards as the true universal and the other culture in a negative way
Race
As a biological concept, it defines groups of people based on a set of genetically transmitted characteristics
Ethnicity
Sharing a strong sense of identity with a particular religious, racial, or national group
Multicultural counseling
Process by which a trained professional from one ethnocultural background interacts with a client from another for the purpose of promoting the client’s cognitive, social, emotional, and spiritual health and development
Individualism vs. Collectivism
In collectivistically organized cultures, counseling is never an encounter between two individual, even if the meeting is one-on-one; it always includes a whole family or group of people.
- The client is an integral member of a group and does not feel, think, or make decisions as a single individual.
- The counselor should support the development of plans in collaboration with the whole group
Egalitarianism versus Hierarchical Thinking/Authoritarianism
- Most Americans firmly believe that all people are born equal. Therefore, everyone should be treated the same and should have equal opportunities for achievements and success. (Patients prefer simple manners, a high level of informality, and directness)
- Many other cultures are hierarchically organized, with clear distinctions between higher and lower classes, between superior and inferior status or position
This by extension means the layperson (the patient or client) will show great deference to the expert (the counselor)
Time and Task Orientation versus Event and Person Orientation
From the American perspective, time equals money. We do our best not to “waste time” We are extremely task-oriented , and value the efficient use of the limited amount of time we have
Many other cultures conceive time as cyclical; the past is seen as a recurring event, not a cause that impacts the future
- Clients have different attitudes towards punctuality
- May interpret counselor’s time constraints in the following ways:
- The counselor is not really interested in us and our problems
- The counselor is not taking us and our problems seriously
Masculinity versus Femininity
Masculine traits: independence, individualism, aggressiveness, self-confidence, and ambition
Feminine traits: a greater tendency toward caring and nurturing, more concern about establishing and maintaining social relationships, a preference for group orientation over individual orientation, stronger inclination to help others, and the demonstration of empathy.
Ways to facilitate communication across cultural boundaries
- recognize differences
- build your self-awareness
- describe and identify, then interpret
- don’t assume your interpretation is correct
- verbalize your non-verbal signs
- share your experience honestly
- acknowledge any discomfort, hesitation, or concern
- practice politically correct communication
- give your time and attention when communicating
- don’t evaluate or judge