Psychology and TEM

Question 1

Analogue displays are qualitative or quantitative?

Answer 1

qualitative

Question 2

What are UAS?

Answer 2

Undesired aircraft states. A condition or attitude which was not intended by the crew

Question 3

Review countermeasures:

Answer 3

It is done, deal with it! Evaluating and modifying plans as flight proceeds, remaining alert and assertive in identifying

Question 4

Systemic based countermeasures:

Answer 4

Stall warnings, systems failure warnings, collision avoidance system, ground pro warning sys, SOPS, checklists, briefing, training

Question 5

Vigilance decrement:

Answer 5

Decrease after 30 mins by a lot

Question 6

Latent externals:

Answer 6

Lurking, not directly obvious, user unfriendly work enviro, poor cockpit design, instrument layout, aircraft design characteristics, policies, pilot fatigue, optical illusions, sloping runways etc.

Question 7

External threats:

Answer 7

Distractions, unexpected requests, weather problems, maintenance issues, heavy traffic, unfamiliar aerodromes, missed approach, pressure to meet schedules, in-flight diversions, system failures

Question 8

Comms errors:

Answer 8

Unfamiliar foreign accents, non standard phrases, bad radio recep

Question 9

Random error:

Answer 9

no specific pattern

Question 10

Anticipated externals:

Answer 10

Weather, heavy traffic, unfamiliar aerodromes

Question 11

How long can you be effectively vigilant?

Answer 11

Up to 30 mins. Any more is rare

Question 12

Organisational threat:

Answer 12

Deficiency in the infrastructure, organisation while A/C operating, documentation errors, tour of duty problems

Question 13

Execution countermeasures:

Answer 13

Used to protect against threats, monitor engine, cross-check info, good system and workload management

Question 14

Environmental threats:

Answer 14

Environment such as weather, A/C comms problems, ground environments like signage or birds, terrain, operational pressure like late arrivals or unserviceability

Question 15

Internal threats:

Answer 15

Brought to cockpit in person or pilot and crew. Pilot fatigue, team familiarity, language/culture issue, health fitness, pilot experience, recency/proficiency

Question 16

Threats originate where?

Answer 16

Environment inside or out of cockpit, weather, workload etc

Question 17

What is the minimum size for layout of letters and numerals in manuals?

Answer 17

4 millimetres

Question 18

Unexpected externals:

Answer 18

Distractions from pax, in-flight diversions, missed approaches

Question 19

Sporadic error:

Answer 19

Most difficult to fix. Normally everything perfect then one out of the blue error

Question 20

Ground nav state:

Answer 20

Attempting to use the wrong taxiway or runway, taxiing too fast

Question 21

What is the Herzberg two-factor theory?

Answer 21

Motivating factors (job satisfaction, promotion, part of a team, recognition), non-motivation factors (salaries, company policies, work conditions, job insecurity) these are all job related

Question 22

Define errors?

Answer 22

Pilot actions or inactions, people doing the wrong thing

Question 23

Digital displays are qualitative or quantitative?

Answer 23

quantitative

Question 24

By sitting just 1 inch too low, how much distance of ground vision is lost on final approach?

Answer 24

40 metres

Question 25

Planning countermeasures:

Answer 25

Done before the flight, flight planning, pre-flight briefing, contingency plans to cope with expected threats

Question 26

A/C config state:

Answer 26

Inapp flap or speed brake selection, incorrect AP mode, incorrect programming of GPS, incorrect fuel distribution, incorrect weight distribution

Question 27

What is the order for Maslow’s hierarchy of needs? (the pyramid)

Answer 27

Physiological needs, security needs, social needs, self-esteem, fulfilment (all to do with life)

Question 28

Handling errors:

Answer 28

Manipulation of A/C controls, limited experience, increase less as experience goes up, late or early flare, can’t maintain track, overshooting, excess speed, bad power management

Question 29

Aircraft handling state:

Answer 29

Aircraft control, deviations in pitch roll and yaw, altitude track speed deviations, placing aircraft in a hazardous situation like weather or violation of CTA or CTAF, exceeding struct load or speed, poor approach or landing, anti-icing not working

Question 30

Procedural errors:

Answer 30

May occur at any experience level but more likely with under experienced, don’t follow laws or regulations like checklist, wrong circuit pattern, failure to stop at holding point, incorrect calculations of flight plan or weight management

Question 31

Systematic errors:

Answer 31

A definite pattern

Question 32

UAS:

Answer 32

A flight condition, attitude, or config not intended or not appropriate to that part of the flight