Projects and Processes Flashcards
What is a process in Six Sigma?
A process is a series of steps designed to produce a product or service.
What are major process components?
Major components include inputs, outputs, resources, and process activities.
What is a process owner?
A process owner is responsible for the performance and improvement of a process.
What is a SIPOC diagram?
A SIPOC diagram is a tool that summarizes the inputs and outputs of one or more processes in table form.
What are Critical to Quality (CTQ) characteristics?
CTQs are key measurable characteristics of a product or process whose performance standards or specification limits must be met to satisfy the customer.
What is the cost of quality (CoQ)?
CoQ is a methodology that allows an organization to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization’s products or services, and that result from internal and external failures.
What criteria should be used for project selection in Six Sigma?
Projects should be selected based on their potential impact, alignment with business goals, availability of resources, and feasibility.
What is project prioritization?
Project prioritization is the process of ranking projects in order of importance or urgency to ensure that the most valuable projects are completed first.
What is the role of a Six Sigma team leader?
The team leader guides the team, ensures that Six Sigma principles are followed, and is responsible for project success.
What are some key skills for Six Sigma team members?
Key skills include analytical thinking, problem-solving, teamwork, and effective communication.
What is DMAIC?
DMAIC stands for Define, Measure, Analyze, Improve, Control. It is a data-driven quality strategy for improving processes.
What is DMADV?
DMADV stands for Define, Measure, Analyze, Design, Verify. It is used for designing new products or processes.
How does DMAIC differ from DMADV?
DMAIC is used for improving existing processes, while DMADV is used for creating new processes or products.
