Project Work Flashcards
What are the five stages of project development?
Understanding the problemMaking decisions
Designing solutions
Implementing
Testing, Evaluating & Maintaining
What are the four considerations a Feasibility Study cover?
FinancialTechnical
Schedule
Organisational or Operational
A participant who co-ordinates the entire project, liaises with users and management, and is responsible for the overall implementation of the project?
Project manager
What is a Prototype?
Is a working model of the system for evaluation and understanding of how the new system will most likely work.
A diagram that shows tasks with their start and completion date?
Gantt Chart
What are the four conversion methods?
DirectParallel
Phased
Pilot
List the two types of listening techniques when communicating?
Active listening and conflict listening.
The symbol used as a process for both context and data-flow diagrams.
A circle
Describe a Decision Tree
Represents all possible combinations of decisions and their resulting actions in the form of a tree branching out to the right.
Contains a comprehensive description of each field in a database.
Data Dictionary
A process that checks the solution to ensure that it works
Testing
Modification of the system by making minor improvements
Maintenance
What is an operation manual?
It details procedures participants should follow when using a new system.
At the beginning of any project, what must be developed.
This can be regarded as a blueprint for how the project will be carried out.
Project Plan or Project Management Plan
A person who performs the analysis to decide whether a new or updated system will solve the problem.
Systems Analyst
Responsible for the technical design of the software and writing of programs.
Computer Programmer
Interacts with the system in order to supply or retrieve processed data from it.
Participant
People who assist participants of a system on an as-needed basis.
Technical Support Staff
The role of this person is to input data into the system
Data Entry Operator
What is the role of a Chief Executive Officer (CEO)?
A CEO is the person in charge of the organisation which runs the system. They have the ultimate responsibility for everything that happens within the organisation.
What does a Database Administrator do?
This person designs and maintains a database system. The role may include capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery.
Describe Negotiation Skills
Involves techniques for discussion and bargaining in order to achieve agreement between parties. A major part of negotiation skills is to understand the point of view of the other party, yet not completely concede your own position. A successful negotiator will generally achieve consensus of both parties around a middle ground.
Once the feasibility study is completed, a short report is produced on potential solutions.
What are the three recommendations the solution can offer?
No change to existing systemReplace the existing system
Investigate further or other possible solutions
Involves the immediate change to the new system on a chosen date.
Direct Conversion
Involves the old and new systems both working together at the same time.
Parallel Conversion
Involves the gradual implementation of the new system.
Phased Conversion
Involves trialing the new system in a small portion of the organisation.
Pilot Conversion
Describe the Testing stage.
Testing is the process of checking the solution to ensures that it works.
Testing is constantly carried out throughout the system development cycle.
Describe what happens in Evaluation
Evaluation is where the participants monitor the performance of the system and take note of any inconsistency in the operation of the system, or where things aren’t working the way they are supposed to.
Describe Conflict Listening
Method of resolving arguments and disputes by using the processes of negotiation, active listening and mediation.
It encourages the conflicting parties to find common ground and agree to compromise rather than maintaining unworkable positions
Describe Active Listening
Participating actively in the communication process by encouraging the speaker to state their point of view.
The listener supports the speaker by restating and summarising the speaker?s point of view and by asking open-ended questions which are designed to gain further detail from the speaker.
