Project Stakeholder Management (16) Flashcards
What is the main objective of Project Stakeholder Management?
It’s to understand and manage stakeholders expectations, managing conflicting interests, managing their communication needs in a timely manner, and effectively engaging them in project decisions and execution.
What are the 4 subprocesses to Stakeholder Management?
(Initiating) Identify Stakeholders
(Planning) Plan Stakeholder Engagement
(Executing) Manage Stakeholder Engagement
(Monitor & Control) Monitor Stakeholder Engagement
What is the process of “Identify Stakeholders”?
On a regular basis, analyze and document relevant information regarding their interests, involvement, interdependencies, influence and potential impact on project success
*Not an event it is A PROCESS
What are the inputs of “Identify Stakeholders”?
Project Charter
Business Documents
Communication Management Plan
Stakeholder Engagement Plan
Issue Log and Agreements
Enterprise Environmental Factors
Organizational Process Updates
What are the tools and techniques for “Identify Stakeholders”?
Stakeholder Analysis
Expert Judgement
Meetings
What is the Stakeholder Analysis?
A technique of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project
What are the outputs for “Identify Stakeholders”?
Stakeholder Register
What is the Stakeholder Register?
This is a list of all the project stakeholders and contains all relevant details of the stakeholders as per project needs.
The information generally contains contacts information, role details expectation from project, type of influence, etc.
What will be included in the Stakeholder Register?
Stakeholder ID: name, position, location, role in project
Stakeholder Assessment: their major requirements, main expectations, potential influence in the project, phase of lifecycle with the most interest to them
Stakeholder Classification: Internal/external to project, supportive/neutral/resistant etc.. to project
What is the process of “Plan Stakeholder Engagement”?
Process of developing management strategies/approaches to effectively engage stakeholders throughout the project life cycle baser on their needs, wants, interests and expectations
What are the inputs for “Plan Stakeholder Management”?
Project Charter
Stakeholder Register
Project Management Plan
Enterprise Environmental Factors
Organizational Process Updates
What are the tools and techniques for “Plan Stakeholder Management”?
Expert Judgement
Meetings
Data Gathering
Data Analysis
Decision Making
Data Representation
What are the Outputs for “Plan Stakeholder Management”?
Stakeholder Engagement Plan
Project Document Updates.
What is the subprocess“Manage Stakeholder Engagement”?
Process of implementing stakeholder management plan and communicating work working with stakeholders to meet their needs and expectations, address issues, and foster appropriate stakeholder involvement.
What is the subprocess“Monitor Stakeholder Engagement”?
Process of maintaining the relationships, monitoring and adjusting strategies and plans for engaging stakeholders
