Project Alignment Flashcards

1
Q

Business Metrics

A
  • what champion cares about - too broad for a six sigma project
  • financial ratios, compliant metrics, final yield
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2
Q

Primary Metric

A
  • the project Y
  • defines the defect of the project
  • success will be determined by this
  • defect rate reduction, cycle time reduction, material reduction
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3
Q

financial metric

A
  • tied directly to the primary metric

- measured in dollars, it converts project progress to financial savings

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4
Q

consequential

A
  • metrics that could move in negative direction while primary metric is being improved
  • not the focus, but must be aware of
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5
Q

soft savings

A
  • improving cash flow and avoiding capital and cost investments
  • Elimination of a future expense as to avoid buying new equipment to increase production when the current one is optimized and the target is reached
  • To avoid paying a pollution fine through the improvement the performance of the anti-pollution equipment
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6
Q

hard savings (bottom-line)

A
  • cost reductions and profit increase
  • Reduction in the consumption of fuel with regard to the previous year (a savings comparison can be made)
  • A productivity increase with respect to the previous year
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7
Q

Problem Statement

A
  • clear explanation: what you’re working on and why
  • should be able to answer these 5 questions:
    - what is the problem?
    - where does problem occur?
    - when or under what conditions does it occur?
    - what is extent of problem?
    - what is the impact of problem?
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8
Q

a good problem statement does not:

A
  • include the reason for the problem

- include likely solutions

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9
Q

high level process map

A
  • a chronological display of the most significant 4-5 steps in a process and provides:
  • a structure for defining a process in a simplified, visual manner
  • an overall view of an entire process
  • helps validate project scope
  • helps to keep team focused
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10
Q

what does SIPOC start with?

A

high level process map - shows boundaries of project

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11
Q

SIPOC

A

suppliers, inputs, process, outputs, customers

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12
Q

what defines the defect?

A

the customer

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13
Q

Goal Statement

A
  • describe, in measurable terms, what success will look like when you’ve solved the problem
  • must include primary metric
  • must include a statement of the performance level that will satisfy your CTQ and the time frame in which you plan to implement the improvement
  • improve (primary metric) from (baseline level) to (target level) by (a certain date)
  • should be shorter than problem statement
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14
Q

SMART

A

Specific, Measurable, Aggressive (yet achievable), RELEVANT, and Time bound

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