Project Alignment Flashcards
1
Q
Business Metrics
A
- what champion cares about - too broad for a six sigma project
- financial ratios, compliant metrics, final yield
2
Q
Primary Metric
A
- the project Y
- defines the defect of the project
- success will be determined by this
- defect rate reduction, cycle time reduction, material reduction
3
Q
financial metric
A
- tied directly to the primary metric
- measured in dollars, it converts project progress to financial savings
4
Q
consequential
A
- metrics that could move in negative direction while primary metric is being improved
- not the focus, but must be aware of
5
Q
soft savings
A
- improving cash flow and avoiding capital and cost investments
- Elimination of a future expense as to avoid buying new equipment to increase production when the current one is optimized and the target is reached
- To avoid paying a pollution fine through the improvement the performance of the anti-pollution equipment
6
Q
hard savings (bottom-line)
A
- cost reductions and profit increase
- Reduction in the consumption of fuel with regard to the previous year (a savings comparison can be made)
- A productivity increase with respect to the previous year
7
Q
Problem Statement
A
- clear explanation: what you’re working on and why
- should be able to answer these 5 questions:
- what is the problem?
- where does problem occur?
- when or under what conditions does it occur?
- what is extent of problem?
- what is the impact of problem?
8
Q
a good problem statement does not:
A
- include the reason for the problem
- include likely solutions
9
Q
high level process map
A
- a chronological display of the most significant 4-5 steps in a process and provides:
- a structure for defining a process in a simplified, visual manner
- an overall view of an entire process
- helps validate project scope
- helps to keep team focused
10
Q
what does SIPOC start with?
A
high level process map - shows boundaries of project
11
Q
SIPOC
A
suppliers, inputs, process, outputs, customers
12
Q
what defines the defect?
A
the customer
13
Q
Goal Statement
A
- describe, in measurable terms, what success will look like when you’ve solved the problem
- must include primary metric
- must include a statement of the performance level that will satisfy your CTQ and the time frame in which you plan to implement the improvement
- improve (primary metric) from (baseline level) to (target level) by (a certain date)
- should be shorter than problem statement
14
Q
SMART
A
Specific, Measurable, Aggressive (yet achievable), RELEVANT, and Time bound