Progressive leadership principles, concepts and tools Flashcards

1
Q

Culture

A

the ways built up by a group of people transmitted to future generations

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2
Q

FF cultural change must have what 3 things

A
  • Leadership
  • Supervision and Accountability
  • Personal responsibility
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3
Q

Two of the keys to stability and security in the work world are?

A

flexibility and adaptability

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4
Q

What are the 5 L’s?

A

1) love
2) learn
3) labor
4) laugh
5) leave

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5
Q

What are the 5 ethical contracts

A
  • external customers (those we serve)
  • internal customers ( those who we work with)
  • leadership and follower-ship
  • professional conduct
  • personal commitment
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6
Q

What are the 3 ways a career can be broken down

A

1) selection and entry
2) the career journey
3) transition to retirement

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7
Q

” Pre-briefing for success” provides a road map to minimizing the effects of

A

psychological and emotional stress on members.

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8
Q

An organization cannot excel without achieving excellence in the areas of

A
  • cultivating supervisory leadership
  • understanding the system
  • defining and instilling self-discipline
  • defining organizational and operational structures
  • balancing management direction and organizational focus with empowerment
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9
Q

The fire dept mission has three critical service delivery responsibilities

A

1) prevention
2) public fire and life safety education
3) emergency response/homeland security

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10
Q

When it is necessary to impose discipline the focus should be to correct?

A

behavior and improve performance

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11
Q

M.A.P ( mental aspects of performance)

What are the 8 “control keys” to building mental muscle

A

1) Growth
2) Attention
3) Motivation
4) Energy
5) Thoughts
6) Images (being able to see clear constructive images of success
7) Performance
8) Self ( self confidence)

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