Program Leadership, Administration, and Management (33%) Flashcards
What is the difference between project and program management?
Not a clearly defined start and end.
More stakeholders.
Multiple sets of constraints.
Name 2 gantt charts for assessing program risk?
Resource allocation gantt chart. Project risk gantt chart
List the five stages of project management.
Initiating, planning, executing, monitor and controlling, closing
Name 4 components of volunteer management
Recruit, engage, motivate, retain
List 7 frameworks to evaluation a CPD Program
- Program Monitoring
- Coordination with Stakeholders
- Budgeting
- Team Building
- Communication
- Volunteer Management
- Organizational Best Practices (Change management)
What 3 things are involved in Program Monitoring?
- Resources, 2. Time, 3. Budget
What two high-level categories might you be coordinating with other stakeholders?
Projects (Activities), and Program (ongoing relationship building)
what is a volunteer?
Uncompensated person who works on a project, program, or task?
List the 4 facets of volunteer lifecycle
Recruit, engage, motivate, retain
Four components to change management (ACEHP course calls it “Organizational Best Practices”
Understand culture and values. Listen to feedback. Have a champion. Document lessons learned.
What’s the difference between process and procedure?
Processes are typically composed of input, procedures, and outcomes. Procedures are detailed step by step.
Put these words in order for your CME program: documentation, policy, procedure, process
- policy
- processes
- procedures
- documentation
cash vs accrual accounting?
Cash = real accounting when money changes hands (like people do with their bank accounts)
Accural = you count it when you get a commitment or invoice
According to the ACCME, what documents must you keep for activities?
- Attendance records (6 years)
- activity files/records of CME activity planning and presentation (accreditation term)
