Professional standards Flashcards
why are there standards for pharmacy professionals? who do they apply to?
he Standards for Pharmacy Professionals outline how Safe and Effective Care is
delivered by Patient-Centred Professionalism.
“The Standards apply to Pharmacy Students & Clinical Trainees and establish the
Professional Knowledge, Attitudes and Behaviours required for Professional
Registration
what are the 9 standards pharmacy professionals must follow?
- Provide Patient Centred-Care;
- Work in Partnership with Others;
- Communicate Effectively;
- Maintain, Develop & Use Professional Knowledge & Skills;
- Use Professional Judgement;
- Behave in a Professional Manner;
- Respect and Maintain Patient Confidentiality and Privacy;
- Speak Up with Concerns or When Things Go Wrong; and
- Demonstrate Leadership
how is standard 1: provide patient care, demonstrated?
- Obtain Patient Informed Consent;
- Assist Patient in Decision Making;
- Listen to Patient & Provide all Necessary Clinical Information;
- Provide Patient Care & Respect & Safeguard Patient’s Dignity;
- Respect Diversity & Patient Values & Beliefs; and
- Make Best Use of Clinical Resources
how is standards 2: work in partnership with others shown?
- Work with Patient & Patient’s Family & Carer;
- Work with Relevant Local & National Organisations;
- Demonstrate Effective Teamwork & Partnership with Patient;
- Provide Safeguards for Minor & Vulnerable Patients;
- Maintain & Use Patient Clinical Records; and
- Ensure Continuity of Care for Patients
how is standard 3: communicate effectively shown?
- Adapt Patient-Centred Approach;
- Overcome Barriers to Communication;
- Work in Partnership with Patient
- Seek and Respond to Information in a Timely Manner;
- Ensure Patient Understands ALL Information; and
- Communicate with Teams & Individuals Involved in Patient Care
how is standard 4: maintain, develop and use professional knowledge and skill shown?
- Recognise Limitations of Professional Knowledge & Skills;
- Liaise with Other Pharmacists & Healthcare Professionals in Patient Care;
- Use Evidence Based Practice;
- Undertake Continual Professional Development;
- Maintain Record of Professional Training; and
- Monitor & Reflect on Professional Skills, Knowledge & Practice
how is standard 5: use professional judgement shown in practice?
- Prioritise Patient Care;
- Act in Patient’s Best Interests; and
- Avoid Conflict of Interest
- Ensure Fitness to Practise;
- Recognise Limits of Professional Competence; and
- Use Personal & Organisational Goals, Incentives, & Targets in Patient Care
how is standard 6: behave in a professional manner shown in practice?
- Be Polite & Considerate to the Patient;
- Act in a Trustworthy Manner;
- Act with Honesty & Integrity;
- Display Empathy & Compassion;
- Treat Patients with Respect & Safeguard Patient Dignity; and
- Maintain Appropriate Personal & Professional Boundaries with Patients
how is standard 7: respect and maintain patient confiendtiality shown in practice?
- Understand Importance of Maintaining Patient Confidentiality;
- Take Practical Steps to Protect Patient Confidentiality;
- Use Patient Identifiers & Avoid Patient Consultations in Public Areas;
- Take Practical Steps to Protect Patient Confidentiality; and
- Co-operate with Patient and Work Colleagues in Protecting Patient Confidentiality
how is standard 8: raise concerns and report adverse events shown in practice?
- Promote & Encourage a Culture of Professional Learning & Improvement;
- Challenge Poor Clinical Practice & Professional Behaviours;
- Promote Raising Concerns & Reporting of Adverse Events;
- Implement Professional Duty of Candour; and
- Improve Clinical Practice & Patient Care using Feedback from Duty of Candour
how is standard 9: demonstrate leadership shown in practice?
• Take Responsibility for Clinical Professionalism;
• Contribute to Clinical Training of Pharmacy Students & Trainees;
• Delegate to Appropriately Qualified & Trained Pharmacy Professionals;
Promote Supportive Work Environment; and
• Prevent Workplace Bullying & Harassment
