Professional Ethics and Values

Question 1

What social work role is the administrator?

Answer 1

Evaluating and developing policies and managing programs.

Question 2

What SW role is the advocate?

Answer 2

Defending, representing, and supporting vulnerable clients.

Question 3

What SW role is the Broker?

Answer 3

Providing resource and service linkages to individuals in need.

Question 4

What SW role is the Case Manager?

Answer 4

Connecting, coordinating, and monitoring client services.

Question 5

What SW role is the counselor?

Answer 5

Exploring, treating, and resolving client, family, or group issues and problems.

Question 6

What is the SW role of Educator and Teacher?

Answer 6

Researching and providing educational info, organizing and leading classes, teaching knowledge, skilkls, and behaviors that facilitate cussessful coping, growth, and relationships.

Question 7

What is the SW worker role of Policy maker and lobbyist?

Answer 7

Working to ID, understand, and resolve problems in local communities or in society as a whole by garnering support from key interest groups and marshal and wield influence for positive and necessary change.

Question 8

What is burnout?

Answer 8

A response to ongoing stress.

Question 9

What are the 6 stages of stress leading to burnout?

Answer 9

1. Flight or flight (withdrawal and/or discord)
2. Emotional reaction (anger, shock, surprise)
3. Negative thinking (Despair, anger, depression, anxiety)
4. Physical reaction (Headaches, GI upset, backache)
5. No change in stressor or person: increased stress
6. Burnout

Question 10

What is compassion fatigue?

Answer 10

occurs when people over ID with the pain and suffering of others and begin to exhibit signs of stress as a result. (insomnia, physical symptoms, blaming or complaining..etc.)