Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

purcom > professional communication > Flashcards

professional communication Flashcards

1
Q

PROFESSIONAL COMMUNICATIONS (enumerate)

A
  1. Business letter
  2. Feasibility report.
  3. Abstract.
  4. Specification.
  5. Brochure.
  6. Memorandum.
  7. Instruction manual.
  8. Proposal.
  9. Treaty.
  10. Article (books and technical journals).
  11. Contract.
  12. Policy.
  13. Progress report.
  14. Technical paper.
  15. Laboratory report.
  16. Survey report.
  17. Minutes of the Meeting
  18. Memorandum
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

It is written primarily to transact business.

A

Business letter.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

This reports the financial, economical, and technical benefits/practicability of a proposed business project.

A

Feasibility report.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

It is a summary of a conducted study.

A

Abstract.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

It gives detailed description or assessment or calculations of requirements, dimensions, materials, etc., as of a proposed building, machine, bridge, etc.

A

Specification.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

It is a pamphlet or booklet containing summarized or introductory advertising or information about a product, service, or idea purposely written to attract attention and action of the customers.

A

Brochure.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

It is usually a short interoffice communication about company matters, e.g. on something to be done or acted upon in the future.

A

Memorandum.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

It refers to a manual usually accompanying a technical device or appliance which gives directions for use. It may also refer to a set of directions for work procedures or policies.

A

Instruction manual.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

It is a plan, or a scheme proposed to elicit action for a change or performance which may help solve a problem.

A

Proposal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

It refers to a formal written document of agreement between two or more parties aiming for peace, alliance, commerce, or other international agreement.

A

Treaty.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

This may refer to an abstract, summary, introduction and discussion submitted and published in books or journals.

A

Article (books and technical journals).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

It is an agreement between two parties enforceable by law in doing or not doing something.

A

Contract.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

It contains a definite course of action adopted and pursued by the government, company management, or any organization.

A

Policy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

It pertains to an account of work on what has been accomplished during a specified period of time, including future expectations in the next period.

A

Progress report

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

It is a research paper describing a new concept or development intended for a professional journal or magazine.

A

Technical paper.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

This is a record of laboratory tests with corresponding procedures done. It contains descriptions of the scope, equipment, procedures, results, and possibly conclusions and recommendations.

A

Laboratory report.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

It is an initial report on any subject or product service using subjects like potential market, labor policies, public opinion, and community resources.

A

Survey report.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

is the complete list of names of all attendees of the meeting. Most of the time, the attendance of the meeting is listed on a separate sheet of paper that is being attached to the minutes of the meeting.

A

Attendance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Minutes of the meeting or sometimes called?

A

meeting minutes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

can be defined as written or recorded documentation that is used to inform people of what happened during the meeting and define the next step planned

A

Minutes of the Meeting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Essential and General Parts of the Minutes of the Meeting

A
  1. Heading
  2. Title of the Meeting
  3. Attendance
    3.1. Present
    3.2. Regrets
    3.3. Absent
  4. Call to Order
  5. Approval of the Minutes of the Previous Meeting
  6. Business Arising from the Previous Minutes of the Meeting
  7. New Business
  8. Adjournment
  9. Signature
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

contains the complete name and address of the company. Every company has its own template for heading. Sometimes, company contact number and e-mail address are included in this part.

A

Heading

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

includes the date, day, and starting time of the meeting. Also, the venue or location of the meeting is included

A

Title of the Meeting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

the complete list of names of all those who are present at the meeting.

A

Present

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
consists of the exact time of the scheduled meeting
Call to Order
17
the complete list of names of those who have contacted the chairman or presider to let them know that they will be unable to attend the scheduled meeting.
Regrets
18
the complete list of those who are absent at the meeting.
Absent
19
Moreover, in this part, the complete name and position or designation of the one who set the meeting is stated.
Call to Order
20
You may refer to the Notice of Meeting for the details needed in this part.
Call to Order
21
contains the motion to approve the minutes of the previous or last meeting as circulated to approve the minutes as amended.
Approval of the Minutes of the Previous Meeting
21
refers to the agenda of the meeting. You may refer to the Notice of the Meeting to follow the flow of the agenda of the meeting.
New Business
21
The attendees of the meeting may correct or revise the minutes of the previous meeting here
Approval of the Minutes of the Previous Meeting
22
includes some agenda from the previous meeting that are needed to be reviewed and needed to take immediate action.
Business Arising from the Previous Minutes of the Meeting
22
Other agenda that are not listed may be added in the other matters.
New Business
23
This is the heart of every minutes of the meeting. This part should be carefully written.
New Business
24
is composed of the exact time the meeting was adjourned or ended by the chairman or presider.
Adjournment
24
is also one of the essential products of technical writing.
BUSINESS COMMUNICATION
24
Every detail should be included and specified so that nothing will be overlooked.
New Business
25
contains the signature over complete name of the corporate secretary who prepared the minutes of the meeting
Signature
26
they are used for business purposes and they are aimed to serve three purposes: to sell, to buy, and to promote good business relationship (Menoy, 2007).
business letters
26
Types of Business Writing (enumerate)
* Instructional Business Writing * Informational Business Writing * Persuasive Business Writing * Transactional Business Writing
26
Examples: user manual; memos
Instructional Business Writing
27
Is more directional and its purpose is to guide the reader through various steps to finish a task.
Instructional Business Writing
27
Is all about keeping track of business information accurately and consistently.
Informational Business Writing
28
It often includes documents that are key to the core of a business' tracking of growth, plans, and legal issues.
Informational Business Writing
28
Examples: financial reports; minutes of the meetings
Informational Business Writing
29
Aims to influence a reader's decision by conveying vital information to guide them to take a certain action.
Persuasive Business Writing
30
Examples: proposals, press releases, sales emails, etc.
Persuasive Business Writing
31
This kind of writing mostly includes day-to-day workplace communication.
Transactional Business Writing
32
Examples: emails, official office letters, invoices, or forms
Transactional Business Writing
33
Principles of Good Business Writing
1. Clarity of Purpose 2. Clarity of Thought 3. Convey accurate and relevant information 4. Avoid Jargon 5. Read and revise 6. Practice is the key 7. Correct Grammar and Sentence Structure
34
Unlike a social or a friendly letter (whose parts are limited to heading, salutation, body of the letter, complimentary close, and signature) this is composed of the basic and the miscellaneous elements.
a business letter
35
Elements of a Business Letter (enumerate)
A. Basic Parts 1. Heading 2. Inside Address 3. Salutation 4. Body of the Letter 5. Complimentary Close 6. Signature Line B. Miscellaneous Parts 1. Reference Line or Subject Line 2. Enclosure Notation 3. Carbon Copy Notation
36
It consists of the sender's address and the dateline (month, day, and year).
1. Heading
37
It serves as the welcome part of the letter.
3. Salutation
37
It consists of the name of the addressee, his designation, his company and its business address.
2. Inside Address
37
It gives the details of the communication and consists of the introduction (purpose, the body (discussion), and the conclusion (token of appreciation/building of goodwill).
4. Body of the Letter
38
It serves as the farewell part of the letter.
5. Complimentary Close
39
It consists of the name of the signatory (sender) and his designation
6. Signature Line
39
These parts are optional and therefore may be absent in the letter
Miscellaneous Parts
40
It indicates the sequential number of the letter which is used for reference/filing purposes.
1. Reference Line or Subject Line
41
It refers to the item or items placed inside the envelope, other than the letter.
2. Enclosure Notation
42
It refers to the persons going to receive the letter other than the addressee.
3. Carbon Copy Notation
43
STYLES OF A BUSINESS LETTER
1. Full-Blocked Style 2. Semi-Blocked Style 3. Modified-Blocked Style
44
Everything under the letterhead is aligned along the left margin.
Full-Blocked Style
45
This is exactly the same as the full-blocked except that the first line of each paragraph is indented
Semi-Blocked Style
46
Certain parts of the letter such as the dateline, the complimentary close, the signature are aligned to the right to help balance the other parts of the letter which have a left hand alignment.
Modified-Blocked Style

purcom (5 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions