Professional Behaviour of Healthcare workers and students Flashcards
How should healthcare students behave?
× Have to be professional
× Respectful
× Understanding
× If a colleague or student is struggling, try speaking to them and trying to see if you
can help in any way with the problem
× If the problem is something you can’t deal with, then you can speak to a personal
tutor
× The personal tutor can then escalate to heads of year if needed
× If a colleague is in help, then you can speak to them and see if you can help
× If not, you can discuss with a senior
× Try and do this quickly because if it’s affecting a doctors work, it could therefore have
a direct effect on the patients and if there are problems there this can lead to the
patients not having full trust in them
× As students we have a responsibility to behave in a professional way as the GMC has the
right to refuse to register us even if you gave done something when you were a student
× Students need to tell the GMC if there are any fitness to practise issues]
× These cover issues such as passed convictions, fixed penalty notices and health issues
× Becoming a doctor domain – person tutor meetings
What are the components of becoming a doctor?
- Attendance
- Other professional behaviour
- Clinical workplace portfolio
- SSCs and projects
What does the GMC say about knowledge, skills and performance?
- Engage fully with your medical course by attending educational activities,
including lectures, seminars and placements and by completing coursework - Listen to the advice of your lecturers and trainers
- Comply fully with the regulations
- Respond constructively to written and verbal feedback
- Reflect on what you have learnt as a way to improve your own performance
How do we practice communication, partnership and teamwork?
▪ Communicate effectively
▪ Work collaboratively with colleagues to improve or maintain patient care
▪ Teaching, training, supporting and assessing
▪ Continuity and coordination of care
▪ Establish and maintain partnerships with patients
▪ Maintain patient confidentiality – brings in the risks of social media (think abt
the image you create online and how this may cross certain boundaries)
o DO:
o Check privacy settings
o Remember that apps you use may link your social media profiles
o Once info is published on social media sites you may not be able to
control how it is used
o Think carefully about how patients now and in the future may perceive
your content
o DO NOT
o Share info abt patients or post info that could identify a patient
o Misrepresent your skills
o Post complaints about your placement providers, medical school,
teachers or trainers
▪ Making conscientious objection
How do we maintain trust?
▪ Show respect for patients
▪ Treat patients and colleagues fairly and without discrimination
▪ Act with honesty and integrity
▪ Be open in legal and disciplinary proceedings
▪ Don’t pass of work the work of others s your own
▪ Be honest and trustworthy
▪ Be open and truthful about your health
▪ Be honest in the work you submit
▪ Never say you have attended teaching sessions if you haven’t
How do we commit to other professional behaviour?
Other professional behaviour
▪ Meet deadlines
▪ Good academic conduct
▪ Ask for help and support
▪ Meet personal tutor twice a year
What are the responsibilities healthcare students have towards patients?
× To make them feel safe
× For them to feel open enough to explain their problems to you
× To feel respected
× Listened to
× To help them to the best of your ability
× To let them exercise their right to autonomy
× Not to enforce your own views onto them
× Not be dismissive
Why are professional values so important?
× This is because you are taking care of patients and their care is in your hands and so
you have to remain professional in order to have their trust
× If you aren’t professional, then you can lose the trust of a patient which can have a
domino effect
× However, ppl needs to understand that health care professionals are not always
professional as they too are humans and may slip up sometimes
× Healthcare professionals just have to try and maintain a high level of professionalism
when in the workplace
