Professional Behavior Flashcards
The appearance of Health care worker- What is appropriate
the present appearance that inspires confidance/ positive self-image. Use proper uniform, must be clean/neat: put together
what personal qualities should a health care worker posses?
empathy, honesty, dependability, patience, willingness to learn, responsibility
what is the communication model
process of understanding each other.
what skills are important for good teamwork to occur
listen, honesty, express opinion, willing to try different solutions
what qualities should a health care worker strive to model
caring, respectful, honest, responsible
define the term stress. What is the body reaction to stress
body reaction to any stimulus that requires a person to adjust to a situation.
how do you manage stress? Four step method?
Stop, Breath, Reflect Choose
what are some stress-reducing techniques
live a healthy life, relax, meditate, think positively
what are effective time management techniques
activity record, setting goals, analyze/ prioritze
what are characteristics of a leader
respects rights, understands democracy, giving credit where needed
empathy
seeing when someone is upset or feeling down
tact
sensitivity in dealing with others
honesty
quality of being honest
enthusiasm
intesnse interst/ exitment
competence
able, capable
dependability
capable of being relied on; trustworthy
Discretion
ability to use good judgment + self-restraint
willingness to learn
desire to gain knowledge
self- motivation
internal drive to lead towards a goal/ assignment
acceptance of criticism
accepting other people’s opinions
team player
a person who works well with others
non-verbal communication
body language
objective
based on tests and observations by a medical professional
subjective
which is based on how a person feels; and functional health, which is about how well a person can function in his or her life.
