Professional Behavior Flashcards

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1
Q

The appearance of Health care worker- What is appropriate

A

the present appearance that inspires confidance/ positive self-image. Use proper uniform, must be clean/neat: put together

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2
Q

what personal qualities should a health care worker posses?

A

empathy, honesty, dependability, patience, willingness to learn, responsibility

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3
Q

what is the communication model

A

process of understanding each other.

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4
Q

what skills are important for good teamwork to occur

A

listen, honesty, express opinion, willing to try different solutions

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5
Q

what qualities should a health care worker strive to model

A

caring, respectful, honest, responsible

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6
Q

define the term stress. What is the body reaction to stress

A

body reaction to any stimulus that requires a person to adjust to a situation.

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7
Q

how do you manage stress? Four step method?

A

Stop, Breath, Reflect Choose

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8
Q

what are some stress-reducing techniques

A

live a healthy life, relax, meditate, think positively

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9
Q

what are effective time management techniques

A

activity record, setting goals, analyze/ prioritze

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10
Q

what are characteristics of a leader

A

respects rights, understands democracy, giving credit where needed

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11
Q

empathy

A

seeing when someone is upset or feeling down

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12
Q

tact

A

sensitivity in dealing with others

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13
Q

honesty

A

quality of being honest

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14
Q

enthusiasm

A

intesnse interst/ exitment

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15
Q

competence

A

able, capable

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16
Q

dependability

A

capable of being relied on; trustworthy

17
Q

Discretion

A

ability to use good judgment + self-restraint

18
Q

willingness to learn

A

desire to gain knowledge

19
Q

self- motivation

A

internal drive to lead towards a goal/ assignment

20
Q

acceptance of criticism

A

accepting other people’s opinions

21
Q

team player

A

a person who works well with others

22
Q

non-verbal communication

A

body language

23
Q

objective

A

based on tests and observations by a medical professional

24
Q

subjective

A

which is based on how a person feels; and functional health, which is about how well a person can function in his or her life.

25
Q
A