Professional Attitudes Part 2 Flashcards
Which process healthcare helps the client to
a better understanding through verbal or nonverbal communication ?
Therapeutic communication
Addressing the Patient ?
Introductions are normally first
Avoid impersonalizing patients
Address patient appropriately
Avoid use of “honey,” “sweetie,” or other such names.
Defined as alternatives ?
Valid Choices which
Provides patient with a sense of participation in his or her care
Avoid Assumptions ?
Make an assumption is to make a guess
It also implies that the guess about their physical status and abilities
Assessment through communication ?
allows to make powers of observation and can help to establish a spirit of trust
like: Is the patient alert or confused
Age specific care ?
It’s a growth and development physically and cognitively
Stages of Age specific care ?
Neonate and Infant ( birth to 1 year)
Which is mostly reflexive and is influenced by others face, voice, and touch
(wrapped in a blanket)
Elicits response from others ?
2-3 months
Begin to differentiate themselves from others is ?
By 8 months (Such as parents)
Infants experience separation anxiety ( toys) ?
At 9 months
Communicate using 2 and 3 word sentences they are to explore their environment and assert their independence ?
Toddler (1-2 years)
Which demonstrates increasing independence , Show the child how to position and ask why questions ?
Pre- schooler (3-5 years)
Have an increased attention span and reasoning skills can also think logically ?
School Age (6-12 years)
Have special sensitivity to deal with emotional needs and acts like a adult ?
Adolescent (13-18 years)
They are searching and finding their place in society and Decision making ?
Young Adult (19-45 years)
May be experiencing lifestyle changes and suffer from different physical ailments ?
Middle Adult (46-64 years)
Circumstances that affect communications ?
Availability of interpreters are required (Translator’s ) used in :
Obtaining the patient’s medical history
Obtaining informed consent or permission for treatment
Giving the Diagnosis
Hearing impaired ?
Face the person
Speak lower as well as louder
Do not shout and Avoid noisy background situations
Deafness ?
not respond to noises or words spoken out of the range of vision
Uses lip movements without making a sound
Impaired Vision ?
They rely on hearing, touch, and memory to a much greater extent than sighted person
(Give idea about the place where they are )
Inability to speak ?
offering explanations and care
Dealing with death and loss ?
Do not volunteer information or discuss the staffs actions
Observations and opinions must not be discussed at this time
Provide support
What are the grieving Process ?
Denial , anger , Bargaining , Depression and Acceptance
