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Level Access > Products and Services > Flashcards

Products and Services Flashcards

1
Q

What does AMP stand for?

A

Accessibility Management Platform

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2
Q

Three of the key features of Analytics are:

A
  • JavaScript packages that continuously monitor websites and applications for accessibility-related data
  • Tests upon page load each time a unique user visits
  • Monitors the most noticeable violations and provides valuable data about site traffic
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3
Q

True or False

Access Analytics spiders your site

A

False. Access Analytics does not spider websites nor test multiple pages. It’s a JavaScript packages that continuously monitors websites and applications for accessibility-related data

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4
Q

True or False

Access Analytics flags issues encountered in real time by actual visitors

A

True. Access Analytics is a JavaScript package that continuously monitors websites and applications for accessibility-related data. It flags issues encountered in real time by actual visitors

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5
Q

What is Access Analytics value proposition?

A

Detects issues on your live sites with a continuous monitor

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6
Q

Access Analytics enables you to:

A
  • Communicate detailed and clear updates to internal partners and stakeholders
  • Measure ongoing remediation progress and high-level view of accessibility
  • Highlight areas of concern and learn where to prioritize your efforts
  • Catch things between scheduled audits and detect issues right away
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7
Q

What is Access Alchemy?

A

A web overlay that delivers fixes to accessibility issues on websites upon page load.

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8
Q

True or False

Access Alchemy requires an AMP license.

A

False. Access Alchemy uses Access Engine for testing.

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9
Q

True or False

Access Alchemy does not alter the source code.

A

True. Alchemy is a web overlay that masks violations without touching the source code.

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10
Q

Access Alchemy - What are the benefits of Fingerprints?

A

Fingerprints allow more accurate identification of elements that are reused across multiple pages over a system. This means the customers can test something once, define the fix and then we’ll apply the fix anywhere else it applies to any issue on their system with the Access Alchemy script - whether that page was ever tested or not.

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11
Q

Which of the following are key features of Alchemy?

A
  • Masks the most visible violations until a development team can fix them at the code level
  • Empowers non-developers to immediately fix high-risk issues
  • Defined fixes can be applied anywhere else that the same issues resides on a system, whether that page was tested or not
  • Saves time by immediately deploying automated fixes for some of the most serious accessibility violations
  • Automatically streams fixes across all pages that have the same violation
  • Overlays remediation, thereby instantly improving accessibility
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12
Q

True or False Access Advisor is not a managed service.

A

False. Access Advisor is a managed service.

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13
Q

True or False Access Advisor is a subscription service that needs renewal, not a one-off bucket of hours.

A

True. Access Advisor is a subscription service that needs renewal, not a one-off bucket of hours.

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14
Q

True or False The Access Advisor Portal helps build organizations compliance knowledge over time by recording and sharing responses.

A

True. Access Advisor’s online portal provides users with a customer-specific self-service site that allows submission of accessibility questions and other requests and that captures and shares our responses, enabling organizations to build compliance knowledge over time

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15
Q

Access Advisor provides a flexible model for when you need to ramp up or ramp down support. Which of the following are not included in Advisor?

a. Policy and program support
b. On-site training and support Correct.
c. Development support d. Ad-hoc testing support

A

b. On-site training and support

On-site training and support are part of our Consulting and Training services.

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16
Q

What does an Access Advisor help you do?

A
  • Get your site compliant more quickly
  • Support and guidance for your internal team
  • Increase your team’s capacity to address accessibility
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17
Q

What is Access Continuum’s value proposition?

A

Access Continuum enables organizations to integrate accessibility earlier in the development lifecycle and into their continuous testing practices.

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18
Q

True or False

Access Continuum provides real-time feedback for developers by integrating our testing engine into their development tools.

A

True. Access Continuum provides real-time feedback for developers by integrating our testing engine into their development tools.

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19
Q

True or False

Access Continuum is a suite of tools to integrate accessibility testing into your CI/CD practices

A

True. Access Continuum is a suite of tools to integrate accessibility testing into your CI/CD practices.

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20
Q

Access Continuum allows your team to:

A
  • Check for accessibility violations while you run your standard automated tests for other bugs and errors
  • Develop inherently accessible software over time – making compliance easier to achieve and maintain
  • Pair with unit tests during development, smoke testing before new code is committed, or regression testing post-commit
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21
Q

What are the benefits of testing earlier in the software development lifecycle?

A
  • Proactively run tests for accessibility issues along with your standard automated checks for other bugs and errors
  • Catch common issues early on and prevent bottlenecks or retrofits
  • Better code quality, Faster process
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22
Q

True or False

Access University provides the educational materials you need to design, build, and test IT systems that conform to specific accessibility requirements and standards.

A

True.

Access University provides the educational materials you need to design, build, and test IT systems that conform to specific accessibility requirements and standards.

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23
Q

True or False

Access University can be used to meet the training needs associated with an accessibility program.

A

True

Access University can be used to meet the training needs associated with an accessibility program.

24
Q

True or False

Access University delivers training in person.

A

True.

Access University delivers training in person.

25
Q

What do clients get with Access University?

A

With Access University, users get self‑paced, on‑demand learning based on topic or role, so they can get the knowledge they need in the most efficient way. Access University presents in a variety of content formats to match learning styles and allows students to bookmark and reference resources like videos, testing manuals, and other materials for maximum impact.

26
Q

With Access University, you can:

A
  • Offer self-paced learning for your team based on topic or role
  • Track individual course progress
  • Use a variety of content formats to match learning styles
  • Download or print certificates of completion
  • Bookmark and reference resources like videos, testing manuals and other materials
27
Q

True or False

Our strategic consultants work with clients to develop and implement the policies, structure, training, and governance that organizations need to meet the applicable standards and requirements.

A

True

Our strategic consultants work with clients to develop and implement the policies, structure, training, and governance that organizations need to meet the applicable standards and requirements.

28
Q

Consulting Service: Access Lifecycle

A

Integrate procedures and best practices into the right operations and activities throughout your entire software development lifecycle.

29
Q

Consulting Service: Access Inventory

A

Our strategic consultants can help your organization determine which of your technologies, products, and services are covered by specific provisions in digital accessibility laws. We’ll also help you prioritize them so that you can focus on the most important issues and use the results to drive any other digital accessibility efforts.

30
Q

Consulting Service: Access Blueprint

A

After carefully reviewing and analyzing your organization, products, and services, we develop a strategy for your digital accessibility program. We give you the policies and procedures needed to make it all run smoothly and efficiently.

31
Q

Consulting Service: Access Response

A

We provide a strategy and other critical pieces for a complete response to active or existing inquiries or legal/regulatory complaints.

32
Q

Which of the following are consulting services we offer?

A
  • Access Inventory
  • Access Blueprint
  • Access Response
  • Access Lifecycle
33
Q
A
34
Q

True or False

Audits are a subscription package.

A

False.

Access Audit is a one-time Audit package that includes 3 months of Access Analytics and 12 months of prepaid consulting hours

35
Q

True or False

Our Audit approach uses testing sprints with incremental delivery of results each week that allows us to deliver value earlier and more often.

A

True.

Our Audit approach uses testing sprints with incremental delivery of results each week that allows us to deliver value earlier and more often.

36
Q

Audit includes 3 free months of _____ ______.

A

Access Analytics

37
Q

What are key features of Audits?

A
  • Determine your level of conformance with applicable standards and guidelines and measure your overall risk
  • Highlight the most common violations
  • Prioritizes what to test through Access Analytics (evaluating traffic and violations)
  • Automated, manual, and use case testing
  • Comprehensive reporting
  • Code-level remediation guidance
38
Q

What do we do in an Audit?

A

In an audit, we test a representative sample modules and use cases. A module is a piece of your system (ex: navigation bar or contact us form). A use case is a primary way you would interact with the systems (ex: navigating to Files area of a site and downloading a PDF).

39
Q

Audits: Manual Tests

A

Are done by our technology experts and dig deeper into the code to provide remediation guidance

40
Q

Audits: Guided Automatic Tests

A

Similar to automatic tests but assist the manual tester and provide hints for additional tests to be done

41
Q

Audits: Automatic Tests

A

Can be run by a computer with no human interaction. They catch the low-hanging fruit so we can apply our human intelligence to more difficult tests

42
Q

Audits: Use Case Test

A

People with disabilities using assistive technology do this to determine if your system is functionally accessible and if the user experience is a positive one

43
Q

True or False

Acceleration is a subscription service

A

True.

Acceleration is a subscription service

44
Q

True or False

We recommend regression testing after the first audit to find any issues.

A

True.

We recommend regression testing after the first audit to find any issues.

45
Q

True or False

The Acceleration Package is geared towards multiple assets.

A

False.

The Acceleration Package is geared towards a single asset.

46
Q

What is the default standard we test against?

A

WCAG 2.0

47
Q

Which of the following does the Acceleration Package not do or enable you to do?

A

Design, build, and test for accessibility with self-paced courses

48
Q

The Acceleration Package Includes:

A
  • Annual Audits – Regular, intensive testing from specialists
  • Access Analytics – Continuous web monitoring for common issues
  • Access Advisor – On – demand expert support
49
Q

[Acceleration Package]

Access Advisor post audit support includes:

A
  • Remediation Support - We can make remediation easier for your team and help with the hardest issues to fix
  • Overlay Consultation with Access Alchemy - Get rid of low-hanging fruit by fixing some common and noticeable issues right away
  • WCAG Support Statements - We can provide an evaluation of support with the relevant accessibility standards for your system
  • Validation Testing - Re-testing issues you’ve fixed to ensure accessibility
  • Design Reviews - Avoid lengthy remediation work by ensuring accessible designs in the beginning of projects
50
Q

The Acceleration Package is:

A

A package that provides an audit, compliance analytics, and advisory to kick-start your digital accessibility journey. We provide weekly sprint style testing and expert support in a model that saves time and sets you up for success.

51
Q

The Acceleration package is a good fit for prospects who need to:

A
  • Get started on their accessibility initiative quickly
  • Get the necessary support as they may have limited experience with accessibility
  • Protect your organization from legal or other risks
  • Creates an understanding of where to start with their accessibility initiative
52
Q

True or False

The Enablement Package includes software and services.

A

True.

The Enablement Package includes software and services.

53
Q

There are four stages to the customer’s accessibility journey (Awareness, Resolve, Maintain, Prevention). Which of these stages is the Enablement Package geared towards?

A
  • Resolve
  • Maintain
54
Q

What 3 services are included with all levels of the Enablment Package?

A
  1. AMP
  2. Continuum
  3. Analytics
55
Q

True or False

After the initial Enablement Package is sold, any up-sells (i.e. additional Advisor hours) belong to the Customer Success team and AEs are responsible for cross sells (i.e. Alchemy add-on).

A

True.

After the initial Enablement Package is sold, any up-sells (i.e. additional Advisor hours) belong to the Customer Success team and AEs are responsible for cross sells (i.e. Alchemy add-on).

56
Q

What are key features of the Enablment Package?

A
  • Access to AMP allows users to launch their own automated and manual tests
  • Track compliance over time in one central place
  • Integrate accessibility into your continuous testing practices
  • Analyze traffic to your website to help you prioritize testing
  • Access to our accessibility experts to help you get compliant more quickly
  • Access to an extensive training library
  • Annual audit that includes automatic, manual and use case testing

Level Access (6 decks)

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