Production Flashcards

1
Q

what is production

A

creating goods or services

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2
Q

what are the three ways production methods

A

job production, batch production, flow production

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3
Q

what is job production

A

items are made individually and each item is finished before the next

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4
Q

what is batch production

A

groups of items are made together and each batch if finished before the next

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5
Q

what is flow production

A

identical, standardised items are produced on an assembly line

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6
Q

what is a benefit of job production

A

Each item meets each customer’s specific needs

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7
Q

what is a benefit of batch production

A

Used to meet group orders

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8
Q

what is a benefit of flow production

A

Used to mass produce

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9
Q

what is efficeincy

A

About making the best possible use of resources

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10
Q

what three things does staff productivity depend on

A

skills, quality of machines available, effective management

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11
Q

what three things does productivity depend on

A

training, investment in equipment, better management of staff

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12
Q

what four other ways a business can cut costs

A

reducing overheads, relocation, improving management, redesigning products

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13
Q

what is economies of scale

A

cost advantage of a business growing

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14
Q

what is dis-economies of scale

A

`when expanding firms costs start to increase

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15
Q

what two ways can you check quality

A

quality control, quality assurance

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16
Q

what is quality control

A

finished products are checked by inspectors to see if they meet the required standard

17
Q

what is quality assurance

A

staff check the quality of the product after every stage

18
Q

what three ways can you improve customer service

A

training, innovation, listening

19
Q

what is stock

A

any item stored by a business for use in production

20
Q

what are the two methods of stock control

A

just in case, just in time

21
Q

what is just in case stock control

A

You keep a buffer stock and when you reach re-order level you order new stock

22
Q

what is just in time stock control

A

Business holds no stock and relies upon deliveries to arrive when needed