Product Knowledge - Mobility Flashcards

1
Q

Are new Telus mobility users required to join a contract or is month to month

A

It is month to month

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2
Q

How much is the most I nexpensive Koodo package

A

The most inexpensive package is $40/month.

They get 50gb of data

They have unlimited call/text

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3
Q

Which plan would you sell if they want to call internationally and they don’t use data

A

Koodo

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4
Q

What is a good question to see if the $105 qualifies for a customer better.

A

Do you make any calls to the USA?

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5
Q

What are 2 main perks of getting teh $105 plan opposed to the $90 plan

A

1.) If customer makes calls to US
2.) If customer usese 150GB of DATA

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6
Q

Why would a customer use koodo international calling when whats app is free?

A
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7
Q

How much is data do you get w/ the $40 koodo plan?

A

20GB

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8
Q

What is the condition to us MnH promo for Koodo $60 package.

A

1) Existing telus services
2) Koodo mob must be over $55

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9
Q

What condition must be fulfilled in order to use the $60 koodo mob package?

A
  1. Must have a internet M&H account
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10
Q

What 2 koodo perks cost an additiional $3/monthly

A

Premium voicemail & Int’l SMS

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11
Q

What 2 koodo perks cost an addiotional $5/monthly

A

Rollover Data & Speed boost

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12
Q

What is the only koodo package that comes with the unlimimed long distance package for free

A

Koodo $60 package 50 GB DATA.

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13
Q

Why is there 2 $60 koodo packages.

A

One is people with existing telus internet M&H accounts, while the other is for regulars.

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14
Q

Give 2 differences between the koodo reg $60 package, and the koodo premium $60 package.

A

1) prem $60 comes with 50GB opposed to 40GB
2) prem comes with unlimited long distance calls

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15
Q

Can you use any perks for every koodo package?

A

No they vary by tier

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16
Q

How long can it take for the M&H promotions to be applied to a customers account

A

Up to 1 month

17
Q

How can you convince someone activating Freedom mob to activate Telus Mob.

A
  • Can use 100% of Data regardless of where you are in the US.
    ■ TELUS offers unlimited CAN-U.S. roaming with data, talk and text at 5G+ speeds.
    ■Consistent network quality regardless of where you are in the US and Canada.