Product Knowledge - Mobility Flashcards
Are new Telus mobility users required to join a contract or is month to month
It is month to month
How much is the most I nexpensive Koodo package
The most inexpensive package is $40/month.
They get 50gb of data
They have unlimited call/text
Which plan would you sell if they want to call internationally and they don’t use data
Koodo
What is a good question to see if the $105 qualifies for a customer better.
Do you make any calls to the USA?
What are 2 main perks of getting teh $105 plan opposed to the $90 plan
1.) If customer makes calls to US
2.) If customer usese 150GB of DATA
Why would a customer use koodo international calling when whats app is free?
How much is data do you get w/ the $40 koodo plan?
20GB
What is the condition to us MnH promo for Koodo $60 package.
1) Existing telus services
2) Koodo mob must be over $55
What condition must be fulfilled in order to use the $60 koodo mob package?
- Must have a internet M&H account
What 2 koodo perks cost an additiional $3/monthly
Premium voicemail & Int’l SMS
What 2 koodo perks cost an addiotional $5/monthly
Rollover Data & Speed boost
What is the only koodo package that comes with the unlimimed long distance package for free
Koodo $60 package 50 GB DATA.
Why is there 2 $60 koodo packages.
One is people with existing telus internet M&H accounts, while the other is for regulars.
Give 2 differences between the koodo reg $60 package, and the koodo premium $60 package.
1) prem $60 comes with 50GB opposed to 40GB
2) prem comes with unlimited long distance calls
Can you use any perks for every koodo package?
No they vary by tier
How long can it take for the M&H promotions to be applied to a customers account
Up to 1 month
How can you convince someone activating Freedom mob to activate Telus Mob.
- Can use 100% of Data regardless of where you are in the US.
■ TELUS offers unlimited CAN-U.S. roaming with data, talk and text at 5G+ speeds.
■Consistent network quality regardless of where you are in the US and Canada.
