Product Knowledge - Internet Flashcards
1
Q
Scenario
- SHAW customer with Shaw 600
- Has Total TV
what plan would you recommend to him?
A
I would recommend Telus fibre 500, because Telus has symmetrical upload/download speeds.
2
Q
Scenario
- SHAW customer with Shaw 600
- Has Total TV
- Has existing telus mobility
- 6 months left on his contract
what price would it be with all eligible promos added.
A
Package:
- Telus pure fibre 500
- 7 TP + 1P + core
Price:
$168/m originally $178
200 in credit,
60 credits free
Promos:
MnH -$100 credit & -$10 off
Telus optik - -$100 credit
3
Q
What is the point of asking do you have any blind spots to the customer?
A
Telus’s WIFI Plus
4
Q
Give 3 reasons to buy telus internet vs SHAW
A
1) Reliability and Fast
(because of symmetreical upload and download speeds)
2) Get rewarded
