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Operations Management > Product Design > Flashcards

Product Design Flashcards

1
Q

choosing the good or service to provide customers or client.

A

Product selection

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2
Q

can be driven by markets, technology, and packaging.

A

Product Innovation

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3
Q

are fundamental to an organization’s strategy and have major implications throughout the operations function.

A

Product decisions

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4
Q

Product Life Cycle

A

Introduction
Growth
Maturity
Decline

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5
Q

Adopting rapidly to new insights from customers and the market

A

Introduction

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6
Q

supporting more users while optimizing

A

growth

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7
Q

evolving value proposition while focusing on customer satisfaction and delight

A

maturity

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8
Q

Thinking strategically about pivoting, resurrecting current offering or phase out

A

decline

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9
Q

New product opportunities

A
  1. Understanding the Customer
  2. Economic change
  3. Sociological and demographic change
  4. Technological change
  5. Political/Legal change
  6. Market practice, Professional standards, suppliers, and distributors
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10
Q

determining what will satisfy the customer

A

Quality Function Deployment (QFD)

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11
Q

translating those customer desires into the target design

A

Quality Function Deployment (QFD)

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12
Q

Company desires to convince the market that it works hard to meet customer’s expectations.

A

Product Development System

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13
Q

One of the tools of QFD

A

House of Quality

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14
Q

7 basic steps of House of Quality

A
  1. Identify customers wants.
  2. Identify how the good service will satisfy customer wants
  3. Relate customer wants to product hows.
  4. Identify relationships between the firm’s hows.
  5. Develop importance ratings
  6. Evaluate competing products
  7. Determine the desirable technical attributes, your performance, and the competitor’s performance against these attributes
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15
Q

HOQ sequence to deploy resources to achieve customer requirements

A

Customer Requirements > Design Characteristics > Specific components > Production process > Quality Plan

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16
Q

Activities are concerned with improvement of design and specifications at the research, development, design, and production stages of product development.

A

MANUFACTURABILITY AND VALUE ENGINEERING

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17
Q

Design for manufacturability and value engineering may produce other benefits. These includes:

A
  • Reduced complexity of the product
  • Reduction of environmental impact
  • Additional standardization of components
  • Improvement of functional aspects of the product.
  • Improved job design and job safety
  • Improved maintainability of the product
  • Robust design
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18
Q

means that the product is designed so that small variations in production or assembly do not adversely affect the product.

A

Robust Design

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19
Q

this product design is in easily segmented components, in which parts or components of a product are subdivided into modules that are easily interchanged or replaced.

A

Modular Design

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20
Q

based on well-founded standards of right and wrong that prescribe what humans ought to do, usually in terms of rights, obligations, benefits to society, fairness, or specific virtues.

A

Ethics

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21
Q

the ability to maintain or support a process continuously over time.

A

Sustainability

22
Q

As product life cycle shorten, the need for faster product development increases.

A

Time-based competition

23
Q

is a competition based on time; rapidly developing products and moving them to market.

A

Time-based competition

24
Q

are combined ownership, usually between two firms, to form a new entity

A

Joint Ventures

25
Q

are cooperative agreements that allow firms to remain independent but use complementing strengths to pursue strategies consistent with their individual mission.

A

Alliances

26
Q

consist of maybe goods or services that is created through a set of processes or operations

A

Product

27
Q

defined in terms of its functions

A

Goods/ Service

28
Q

are necessary to assure efficient production

A

Rigorous specifications of a product

29
Q

a drawing that shows dimensions, tolerances, materials, and finishes of a component.

A

Engineering Drawing

30
Q

lists all the components, descriptions and quantity of each to make one unit of a product.

A

Bill of Material BOM

31
Q

Documents to define a product

A

Engineering Drawing
Bill of Material

32
Q

It is the choice between producing a component or a service and purchasing it from an outside source.

A

MAKE-OR-BUY DECISIONS

33
Q

Determines what to produce and what to purchased
Critical to product definition

A

Make or Buy decisions

34
Q

A product and component coding system that specifies the type of processing and the parameters of the processing; it allows similar products to be grouped.

A

Group Technology

35
Q

Facilitates standardization of materials, components, and processes as well as the identifications of families of parts.

A

Group Technology

36
Q

Provides a systematic way to review a family of components to see if an existing component might suffice on a new project

A

Group Technology

37
Q

Advantages of Group Technology

A
  1. Improved design
  2. Reduce raw material and purchases
  3. Simplified production planning and control
  4. Improved layout, routing, and machine loading
  5. Reduce tooling setup time, and work-in-process and production time
38
Q

exploded view of the product

A

Assembly Drawing

39
Q

a graphic means of identifying how components flow into subassemblies and final products

A

Assembly Chart

40
Q

a listing of the operations necessary to produce a component

A

Route sheet

41
Q

an instruction to make a given quantity of a particular item

A

Work Order

42
Q

a correction of modification of an engineering drawing or bill of material

A

Engineering Change Notices (ECNs)

43
Q

a system by which a product’s planned and changing components are accurately identified.

A

Configuration Management

44
Q

Documents for production

A
  1. Assembly Drawing
  2. Assembly Chart
  3. Route Sheet
  4. Work Order
  5. Engineering Change Notice
  6. Configuration Management
45
Q

It is an umbrella of software programs that attempts to bring together phases of product design and manufacture

A

PRODUCT LIFE-CYCLE MANAGEMENT (PLM)

46
Q

Product routing, materials, layout, assembly, maintenance, environmental issues.

A

PRODUCT LIFE-CYCLE MANAGEMENT (PLM)

47
Q

challenging because they often have unique characteristics.

A

Service Design

48
Q

The customer may be involved in the delivery of service or in both design and delivery, a situation that maximizes the design challenges.

A

Service Design

49
Q

can be used for new product decisions as well as for a wide variety of other management problems.

A

Design tree

50
Q

One of the arts of modern management is knowing when to move a product from development to production

A

Transition Product

Operations Management (3 decks)

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