processes Flashcards

1
Q

what is acquisition

A

process of attracting/hiring suitable employees – aim to find right person for job

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2
Q

effects of successful acquisition

A

-stable workforce levels
-low staff turnover
-high availability of new candidates

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3
Q

what r the three key elements of acquisition

A
  • identifying staffing needs
  • recruitment
  • selection
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4
Q

what is identifying staffing needs in acquisition

A

job required must be identified, analysed and provided with specific job description

  • job specification (JOB DESIGN) – written description of what needed for a role

Internal environment is important as the business needs to identify if it needs new employees, and how many. It also takes into account the goals, culture and budget of the business

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5
Q

recruitment in acqusition

A

to fill job vacancies
either internal or external recruitment
-internal = promotuons
-external = outsourcing, finding a perfect candidate

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6
Q

what is selection in acquisition

A

gathering info about each candidate –> create fair process thro interview or applic forms

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7
Q

what is development (2nd step)

A

The process of developing and improving employee skills, capabilities and knowledge.
* Equipping employees with tools they need to improve their performance and growth within business

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8
Q

what r 5 stages of development

A
  1. induction
  2. training
  3. oerganisational development
  4. mentoring and coaching
  5. performance appraisals
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9
Q
  1. what is induction
A

program to introduce new employee to business culture, co workers and responsibilites –> builds employee confidence and positive relos

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10
Q

what is training

A

enhancing employee skills, knowledge, attitudes to overcome weakneses

  • on the job training
  • off the job training
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11
Q
  1. organisational development - 3 keys
A

processes to develop talented staff in efficient structure

  1. job rotation (multi skilled employees)
  2. job enrichment (increasing responsibilites)
  3. job sharing (two ppl share job)
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12
Q

4.mentoring and coaching

A

Used to motivate and develop staff with leadership potential.

  • performance enhancement
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13
Q

5.performance appraisals

A

formal assessment of how well person is workin (strengths/weaknesses)

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14
Q

what is maintanence

A

focuses on the processes needed to retain valuable staff and manage their wellbeing at. It involves providing the working conditions and work environment that motivates staff to be increasingly productive, gain satisfaction from their work and remain loyal to the firm

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15
Q

main goals of maintanence

A

-increwase productivity
-improved employe morale
-improve communication
-reduce turnover
reduce levels of abseentism

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16
Q

what r the three main aspects of maintanence

A

-communication
effective workplace relos depend heavily on firms communication systems –> workplace conflict = higher staff turnover

-particaption
- encourages employees to have a say in decisions - benefits employees (more value, developed trust, job satisfaction), benefits employers - (workplace communication, efficency)

-rewards
- recognises employees exceptional performance – monetary/non monetary –> positive workplace culture and reputation

17
Q

what is separation

A

process of employees leavaing business - end of employee- employer relo

18
Q

what r the two types of separation

A

voluntary - employees wishes to leave business on own will

involuntary - when employees are required to leave thro decision of management

19
Q
A
20
Q

what r the types of involuntary separation

A

involuntary redundancy; forced termination of employment due to business closing down or new tech

dismissal; employer terminates employee due to unacceptable conduct or behaviour of employee

dismissal after series of warnings/instant dismissal