Process Groups Flashcards

1
Q

5.1

A

Evaluate Change Impact and Organizational Readiness

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2
Q

5.2

A

Formulate the Change Management Strategy

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3
Q

5.3

A

Develop the Change Management Plan

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4
Q

5.4

A

Execute the Change Management Plan

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5
Q

5.5

A

Complete the Change Management Effort

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6
Q

What are the fifteen (15) processes in the process group: 5.1 Evaluate Change Impact and Organizational Readiness?

A

5.1.1 Define the Change
5.1.2 Determine why the change is required
5.1.3 Develop a clear vision of the desired future state
5.1.4 Identify goals, objectives, and success criteria
5.1.5 Identify sponsors accountable for the change
5.1.6 Identify stakeholders affected by the change
5.1.7 Assess the change impact
5.1.8 Assess alignment of the change with organizational strategic objectives and performance measurement
5.1.9 Assess external factors that may affect organizational change
5.1.10 Assess organization culture as related to the change
5.1.11 Assess organizational capacity for change
5.1.12 Assess organizational readiness for change
5.1.13 Assess communication needs, communication channels, and ability to deliver key messages
5.1.14 Assess learning capabilities
5.1.15 Conduct change risk assessment

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7
Q

What are the seven (7) processes in the process group 5.2 Formulate the Change Management Strategy?

A

5.2.1 Develop the communication strategy
5.2.2 Develop the sponsorship strategy
5.2.3 Develop the stakeholder engagement strategy
5.2.4 Develop the change impact and readiness strategy
5.2.5 Develop the learning and development strategy
5.2.6 Develop the measurement and benefit realization strategy
5.2.7 Develop the sustainability strategy

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8
Q

What are the four (4) processes and seven (7) subprocesses of the process group 5.3 Develop the Change Management Plan?

A

5.3.1 Develop a comprehensive change management plan
5.3.1.1 Resource plan
5.3.1.2 Sponsorship plan
5.2.1.3 Stakeholder engagement plan
5.3.1.4 Communication plan
5.3.1.5 Learning and development plan
5.3.1.6 Measurement and benefit realization plan
5.3.1.7 Sustainability plan
5.3.2 Integrate change management and project management plan
5.3.3 Review and approve the change plan in collaboration with project leadership
5.3.4 Develop feedback mechanisms to monitor performance to plan

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9
Q

What are the two (2) processes and seven (7) subprocesses under the process group 5.4 Execute the Change Management Plan?

A

5.4.1 Execute, manage, and monitor implementation of the Change Management Plan
5.4.1.1 Execute resource plan
5.4.1.2 Execute communication plan
5.4.1.3 Execute sponsorship plan
5.4.1.4 Execute stakeholder engagement plan
5.4.1.5 Execute learning and development plan
5.4.1.6 Execute measurement and benefit realization
5.4.1.7 Execute sustainability plan
5.4.2 Modify the Change Management Plan as required

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10
Q

What are the three (3) processes in the process group: 5.5 Complete the Change Management Effort?

A

5.5.1 Evaluate the outcome against the objectives
5.5.2 Design and conduct lessons learned evaluation and provide results to establish internal best practices
5.5.3 Gain approval for completion, transfer of ownership, and release of resources

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11
Q

What fourteen (14) processes are involved in the Change Initiative Scope?

A

5.1.1 Define the change
5.1.2 Determine why the change is required
5.1.8 Assess alignment of the change with the organizational strategic objectives and performance measurement
5.1.9 Assess external factors that may affect organizational change
5.1.10 Assess organization cultures related to the change
5.1.11 Assess organizational capacity for change
5.1.12 Assess organizational readiness for change
5.2.4 Develop the change impact and readiness strategy
5.3.1 Develop a comprehensive change management plan
5.3.2 Integrate change management and project management plans
5.3.3 Review and approve the change plan in collaboration with project leadership
5.4.1 Execute, manage, and monitor implementation of the change management plan
5.4.2 Modify the change management plan as required
5.5.2 Design and conduct lessons learned evaluation and provide results to establish internal best practices

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12
Q

What four (4) processes are involved in the Communication work stream?

A

5.1.13 Assess communication needs, communication channels, and ability to deliver key messages
5.2.1 Develop the communication strategy
5.3.1.2 Sponsorship plan
5.4.1.2 Execute the communication plan

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13
Q

What six (6) processes are involved in Leadership/Sponsorship Engagement?

A

5.1.3 Develop a clear vision of the desired future state
5.1.5 Identify sponsors accountable for the change
5.2.2 Develop the sponsorship strategy
5.3.1.3 Stakeholder engagement plan
5.4.1.3 Execute the sponsorship plan
5.5.3 Gain approval for completion, transfer of ownership, and release of resources

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14
Q

What four (4) processes are involved in Learning and Development?

A

5.1.14 Assess learning capabilities
5.2.5 Develop the learning and development strategy
5.3.1.5 Learning and development plan
5.4.1.5 Execute the learning and development plan

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15
Q

What six (6) processes are involved with Measurement and Benefit Realization?

A

5.1.4 Identify goals, objectives, and success criteria
5.2.6 Develop the measurement and benefit realization strategy
5.3.1.6 Measurement and benefit realization plan
5.3.4 Develop feedback mechanisms to monitor performance to plan
5.4.1.6 Execute the measurement and benefit realization plan
5.5.1 Evaluate the outcome against the objectives

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16
Q

What three (3) processes are involved with Resource Management?

A

5.1.7 Assess the change impact
5.3.1.1 Resource plan
5.4.1.1 Execute the resource plan

17
Q

What process is involved with Risk Management?

A

5.1.15 Conduct change risks assessment

18
Q

What four (4) processes are involved with Stakeholder Management and Engagement?

A

5.1.6 Identify stakeholders affected by the change
5.2.3 Develop the stakeholder engagement strategy
5.3.1.4 Communication plan
5.4.1.4 Execute the stakeholder engagement plan

19
Q

What three (3) processes are involved with Sustainability?

A

5.2.7 Develop the sustainability strategy
5.3.1.7 Sustainability plan
5.4.1.7 Execute sustainability plan