Process Analysis Flashcards
How many types of bottlenecks?
Select one:
a. 8
b. 2
c. 5
d. 4
b. 2
What do you know about the Long-term bottlenecks?
Select one:
a. Long-term bottlenecks are caused by temporary problems, a good example being when important team members are ill or cannot go to work
b. Long-term bottlenecks will be easier to handle so long as your operations are adaptable and flexible
c. Long-term bottlenecks have lasted a considerable amount of time. An example would be when a company’s end-of-month reporting process is delayed every month due to one individual having to complete a series of time-consuming tasks, causing the delay
d. In long-term bottlenecks, no one else is qualified enough to take over their responsibilities, resulting in a backlog of work until they return
c. Long-term bottlenecks have lasted a considerable amount of time. An example would be when a company’s end-of-month reporting process is delayed every month due to one individual having to complete a series of time-consuming tasks, causing the delay
Is the following statemen t true or false?
The Five Why’s technique can help identify how to unblock a bottleneck.
Select one:
True
False
True
Which of the following are the basic options for dealing with bottlenecks?
I. Increase the efficiency of the step at which the bottleneck is occurring.
II. Decrease input into the step at which the bottleneck is occurring.
III. Sponsor must validate the process map.
IV. Catch events act as triggers for processes.
Select one:
a. I, II, III, and IV
b. I and II only
c. I, II, and IV only
d. I, II, and III only
b. I and II only
How to increase an efficiency at the bottleneck?
Select one:
a. Remove activities from the bottleneck process that could be done elsewhere, by other people, or by machinery
b. Assign the most productive team members/technology to the bottleneck stage
c. Increase capacity at the bottleneck step
d. All of the above
d. All of the above
