Creating "To Be" processes Flashcards

1
Q

What is /are the reason(s) behind creating “To Be” Processes?

Select one:
a. To maximise the efficiency of the business process
b. To determine the order of the necessary activities
c. To optimise the business process
d. All of the above

A

d. All of the above

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1
Q

What is the third phase of changing processes?

Select one:
a. Preparing for Change
b. Managing change
c. Reinforcing change
d. Adapt the Change

A

c. Reinforcing change

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2
Q

How one can create “To Be” Processes?

Select one:
a. By assigning management to supervise each step of the process
b. By defining the efficiency of each step
c. By identifying your needs
d. By evaluating the outcome

A

c. By identifying your needs

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3
Q

Which of the following statement best describes the term” Reinforcing change”?

Select one:
a. Take actions and implement plans
b. Develop change management plans
c. Implement corrective actions and celebrate successes
d. Develop sponsorship model

A

c. Implement corrective actions and celebrate successes

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4
Q

Is the following statement true or false?

Diagnose gaps and manage resistance in reinforcing change.

Select one:
True
False

A

True

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