Problem Solving and Creativity Flashcards
Gestalt approach to problem solving
Understanding problem solving means understanding how people represent a problem in their mind and how they use reorganizing or restructuring of this representation
Restructuring
Process of changing a problem’s representation. Often results in insight
According to gestalt, what is one of the major obstacles of problem solving?
Fixation: people’s tendency to focus on a specific characteristic of the problem that keeps them from arriving at a solution
Two types of fixation
1) Functional fixedness
2) Mental set
Information-processing approach
Problem solving as a search. There is a goal state and initial state, with an intermediate state in between (all together called a problem space)
Operators
Actions that take the problem from one state to another. Usually governed by rules
Means-end analysis
A way of solving a problem in which the goal is to reduce the space between the initial and goal state
Subgoals
Small goals that help create intermediate states
Analogies help solve problems by…
making connections between similar problems and applying the solution for one problem to others. AKA analogical transfer
Define target problem and source problem in terms of analogical transfer
Target problem: problem trying to be solved
Source problem: another problem that shares similarities with the target problem to illustrate a way to solve the target problem
The process of analogical problem solving involves what three steps?
1) Noticing
2) Mapping
3) Applying
Analogical encoding
A way to help people notice similarities. Process by which two problems are compared and similarities between them are determined
Why do experts tend to be better than non-experts at solving problems in their field?
They organize their knowledge differently, based on principles and they spend more time analyzing problems
Being an expert is not always an advantage…
It may make them less open to new ways of looking at problems, and make it difficult when flexible thinking is required that involves rejecting old procedures.
Creativity in problem solving focuses on…
divergent thinking, thinking that is open-ended and involving a large number of solutions