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CIMA E2 > Problem Areas 2 > Flashcards

Problem Areas 2 Flashcards

1
Q

What are the three types of group cohesiveness factors?

A

Membership factors
Environmental factors
Dynamic factors

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2
Q

What are some examples of group cohesiveness membership factors?

A

Homogenity - similarity of members preferred for simple tasks
Alternatives
Size of group
Membership in other groups

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3
Q

What are some examples of group cohesiveness environmnetal factors?

A

Task - Nature of task and organisation must be compatible
Isolation of group - threats lower the more isolated the group is
Climate of management and leadership

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4
Q

What are some examples of group cohesiveness dynamic factors?

A

Groups are continually changing
Success and failure

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5
Q

What are some task roles according to Adair action centred leadership?

A

Initiating
Diagnosing
Evaluating
Information seeking
Opinion seeking
Decision making

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6
Q

What are the group maintenance roles according to Adair action centred leadership?

A

Communicating
Encouraging
Team building
Peace keeping
Discipling
Standard seeking

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7
Q

What are the individual maintenance roles according to Adair action centred leadership?

A

Goal setting
Developing
Feedback
Motivating
Counselling

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8
Q

What are the visible elements on the organisational iceberg?

A

Goals
Procedures
Skills
Technology
Structure

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9
Q

What are the invisible elements on the organisational iceberg?

A

Attitudes
Communication patterns
Feelings
Style
Values
Beliefs

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10
Q

What are the hygeine factors according to Herzberg?

A

Policies and procedures
Salary
Supervision
Job status
Working conditions
Team working

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11
Q

What are the motivational factors according to Herzberg?

A

Sense of accomplishment
Recognition of good work
Increasing levels of responsibility
Career advancement
Attraction of jobs

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12
Q

What are the skills that transformational leaders need according to Boyd?

A

Anticipating
Visioning
Value-congruence
Individuals
Empowerment
Self-understanding

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13
Q

What is the shark tank?

A

Low complexity and low orchestration
Participants fend for themselves
Example: Retail

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14
Q

What is a Lions pride?

A

Threat of new entrants low, orchestration tends to be formal
Example: Healthcare

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15
Q

What is a Hornet’s Nest?

A

Complexity high, orchestration low
Ecosystems simpler
Example: Media and Entertainment

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16
Q

What is a Wolf Pack?

A

Low complexity, high orchestration.
Barriers to entry low
Environment is highly sophisticated
Example: Energy and Utilities

17
Q

What are the five emerging trends that are shaping digital leadership?

A

The internet of me
Outcome economy
Platform (r)economy
Intelligent enterprise
Workforce reimagined

18
Q

What are the changes in a traditional market?

A

Market disruption has largely been caused by the rapid advancing technology
Technology has become a strong influencer of how value is created and delivered
Customer expectations have changed, and the desire is now for more individualised experiences

19
Q

What are the challenges to regulation of ecosystems?

A

Innovations cross lines of jurisdiction making it difficult to assign responsibility for regulation.
Ecosystems are constantly evolving, and the sheer diversity of competitors and competitive models makes regulation complicated.
Innovators look for loopholes to avoid regulation and regulators have to balance the need of regulation without stifling innovation.
Speed of change makes it difficult for regulators to ensure that they have the knowledge and understanding of what regulation is required and how it can be achieved

20
Q

What is agility?

A

Organisations are reactive and attempt to avoid undesirable outcomes in the environment

21
Q

What is resilience?

A

Organisations are defensive and attempt to be able to withstand undesirable outcomes in their environment

22
Q

What does the financial perspective of balance scorecard align to?

A

Capturing and sharing residual value part of the model

23
Q

What does the customer perspective of the balance scorecard align to?

A

Both the defining value and the delivering value part of the model

24
Q

What industry uses 3D printing?

A

Healthcare

25
Q

What industry uses Internet of things?

A

Lifestyle products

26
Q

What industry uses Robots?

A

Oil

27
Q

What industry uses Drones?

A

Logistics

28
Q

What is a multidisciplinary team?

A

Teams bring together individuals with different specialisms and skills

29
Q

What is a reference group?

A

Group that the individual does not belong but wants to join

30
Q

What is a informal group?

A

Groups are used by individuals to meet their social and security needs

31
Q

What is a multi-skilled team?

A

Teams bring together individuals who can perform any of the group tasks

32
Q

What are the aspects that are key to a successful team?

A

Team should be action-orientated
Team should be small
Membership should be voluntary

33
Q

What are the three different levels where culture exists according to Edgar Schein?

A

Artefacts
Espoused Values
Basic assumptions

34
Q

What is a artefact according to Edgar Schein?

A

Things that can be seen, heard and observed.
Examples: Dress codes, Patterns of behaviour, Physical symbols, Office layout

35
Q

What are espoused values according to Edgar Schein?

A

Can be identified from stories and the opinions of those within the organisation.
Examples: Language, Behaviour, How people justify what they do

36
Q

What are basic assumptions according to Edgar Schein?

A

These beliefs are so deeply embedded in a culture that members are no longer consciously aware of them.
Examples: Beliefs on environmental issues, How people should be treated

37
Q

What are the three types of psychological contract according to Rosseau and Greller?

A

Coercive - where employees feel forced to contribute and view rewards and inadequate
Calculative - where employees act voluntarily and works in exchange for an identifiable set of rewards
Cooperative - where employees contribute more than would normally be expected from them

CIMA E2 (16 decks)

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