Chapter 11 - Project Leadership Flashcards
What is the order of the stakeholder hierarchy?
Project sponsor
Project Owner
Project customer/user
Project manager
Project team
What way does the project brief, funds and terms of reference go on a stakeholder hierarchy?
Down, starts at project sponsor and goes down to project team
What way does the project proposals, schedules and status reports go on a stakeholder hierarchy?
Up, starts at project team and goes up to project sponsor
What are the main stakeholder roles?
Project sponsor
Project owner
Project customer/user
Project team
What is the role of the project sponsor?
Initiates the project and makes all major decisions.
Appoints the project manager and provides resources for the project.
What is the role of the project owner?
The person for whom the project is being carried out
Interested in the end result being achieved.
What is the roles of the project customer/user?
The person or group whose needs the project should satisfy.
What is the role of the project team?
Will carry out the work on the project under the leadership of the project manager.
What is the role of the project manager?
Ensuring project objectives are achieved
Making decisions relating to system resources
Planning, monitoring and controlling the project
Selecting, building and motivating the project team
Serving as a point of contact with management hierarchy.
Communicating with the chain of command.
Selecting and managing subcontractors.
Recommending termination where necessary
What skills does a project manager need?
Negotiation/Problem solving
Leadership/delegation/people skills
Change/configuration management
Technical/Financial awareness
Planning and control
Communication
When is the matrix structure most suitable?
The business of the organisation consists of a series of projects,
The projects have different start and end dates
The projects are complex
The projects are expensive
The projects are customer-facing, so the customer requires a single point of contact
