Pro Standards Guide

Question 1

Risk management profile

Answer 1

We will risk our lives a lot in a calculated manner to save savable lives. We will risk our lives a little calculated manner to save savable property. We will not risk our lives at all for lives or property that are already lost.

Question 2

Organizational values

Answer 2

Safety, service excellence, embrace diversity, honor and respect, integrity and honesty, teamwork, innovation, total wellness, communication

Question 3

The PFD Way

Answer 3

Describes our departmental philosophy. It describes our vision and values our standards and our ideals

Question 4

Standard of customer service

Answer 4

The continuous rapid response and delivery of all services through professionalism integrity and respect.

Question 5

PFD established

Answer 5

1886 to defend lives and property from the destructive force of fire

Question 6

Three Tactical priorities for every working fire

Answer 6

Rescue equals all clear. Fire control equals under control. Property conservation equals while stopped.

Question 7

The big five

Answer 7

Fire protection, medical services, human resource management, physical resource management, urban services.

Question 8

PFD Mission statement

Answer 8

The Phoenix fire department is committed to providing the highest level of public safety services for our community. We safely protect lives and property through fire suppression, training, emergency medical and transportation services, disaster and crisis management, fire prevention and public education