Pro Competencies

Question 1

Collaborates

Pro, Expert

Answer 1

Models collaboration across the organization.
Facilitates an open dialogue with a wide variety of contributors and stakeholders.
Balances own interests with others.
Promotes high visibility of shared contributions to goals.

Question 2

Communicates Effectively

Lead, Pro, Expert

Answer 2

Delivers messages in a clear, compelling, and concise manner.
Actively listens and checks for understanding.
Articulates messages in a way that is broadly understandable.
Adjusts communication content and style to meet the needs of diverse stakeholders.
Models and encourages the expression of diverse ideas and opinions.

Question 3

Decision Quality

Lead, Pro, Expert

Answer 3

Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty.
Actively seeks input from pertinent sources to make timely and well-informed decisions.
Skillfully separates opinions from facts.
Is respected by others for displaying superior judgment.

Question 4

Drives Engagement

Lead, Pro

Answer 4

Creates a positive and motivating working environment.
Knows what motivates different people and aligns work accordingly.
Gives others appropriate latitude to get work done.
Invites input from others.
Makes people feel that their contributions are visible and valued.

Question 5

Drives Results

Pro, Expert

Answer 5

Sets aggressive goals and has high standards.
Is consistently one of the top performers.
Pursues everything with energy, drive, and the need to finish.
Persists in the face of challenges and setbacks.
Always keeps the end in sight; puts in extra effort to meet deadlines.

Question 6

Ensures Accountability

Lead, Pro

Answer 6

Assumes responsibility for the outcomes of others.
Promotes a sense of urgency and establishes and enforces individual accountability in the team.
Works with people to establish explicit performance standards.
Is completely on top of what is going on and knows where things stand.
Provides balanced feedback at the most critical times.

Question 7

Nimble Learning

Pro

Answer 7

Tries multiple times using multiple methods to find the right solution.
Views mistakes as opportunities to learn.
Enjoys the challenge of unfamiliar tasks.
Seeks new approaches to solve problems.

Question 8

Persuades

Pro

Answer 8

Shares own ideas in a compelling manner that gains commitment from others.
Negotiates skillfully and creates minimal noise when working toward an agreed-upon solution.
Finds common ground and acceptable alternatives that satisfy the needs of multiple stakeholders.