Lead Competencies

Question 1

Action Oriented

Lead

Answer 1

Quickly and decisively takes action in fast-changing, unpredictable situations.
Shows a tremendous amount of initiative in tough situations; is exceptional at spotting and seizing opportunities.

Question 2

Communicates Effectively

Lead, Pro, Expert

Answer 2

Delivers messages in a clear, compelling, and concise manner.
Actively listens and checks for understanding.
Articulates messages in a way that is broadly understandable.
Adjusts communication content and style to meet the needs of diverse stakeholders.

Question 3

Decision Quality

Lead, Pro, Expert

Answer 3

Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty.
Actively seeks input from pertinent sources to make timely and well-informed decisions.
Skillfully separates opinions from facts.
Is respected by others for displaying superior judgment.

Question 4

Drives Engagement

Lead, Pro

Answer 4

Creates a positive and motivating working environment.
Knows what motivates different people and aligns work accordingly.
Gives others appropriate latitude to get work done.
Invites input from others.
Makes people feel that their contributions are visible and valued.

Question 5

Ensures Accountability

Lead, Pro

Answer 5

Assumes responsibility for the outcomes of others.
Promotes a sense of urgency and establishes and enforces individual accountability in the team.
Works with people to establish explicit performance standards.
Is completely on top of what is going on and knows where things stand.
Provides balanced feedback at the most critical times.

Question 6

Instills Trust

Lead

Answer 6

Gains the confidence and trust of others easily.
Honors commitments and keeps confidences.
Expresses self in a credible and transparent manner.
Models high standards of honesty and integrity.

Question 7

Manages Conflict

Lead

Answer 7

Anticipates conflicts before they happen, based on knowledge of interpersonal and group dynamics.
Asks questions and listens closely to all issues presented by stakeholders.
Finds common ground and drives to consensus, ensuring that all feel heard.
Defuses high-tension situations effectively.

Question 8

Optimizes Work Processes

Lead

Answer 8

Figures out the processes necessary to get things done.
Separates and combines tasks into efficient and simple workflow.
Thinks about the whole system.
Focuses efforts on continuous improvement
has a knack for identifying and seizing opportunities for synergy and integration.
with a focus on continuous improvement.

Question 9

Situational Adaptability

Lead

Answer 9

Picks up on the need to change personal, interpersonal, and leadership behavior quickly.
Observes situational and group dynamics and selects best-fit approach.
Seamlessly adapts style to fit the specific needs of others.

Question 10

Values Differences

Lead

Answer 10

Actively seeks out information about a wide variety of cultures and viewpoints.
Promotes a team environment that values, encourages, and supports differences.
Ensures that different experiences, styles, backgrounds, and perspectives are leveraged appropriately.
Senses how differences will play out in terms of needs, values, and motivators.